I haven't been here for a while, so don't know if the new owners are just trying to get on their feet still but there is definitely room for improvement.
The group I was in had a table booked and was a reasonably large table, the entire restaurant was busy but they seemed understaffed. The waitress taking orders seemed rushed and neglected to inform us that they had sold out of a couple of items, leading me to ask instead what they had not sold out of. I felt she was quite annoyed and impatient, and when our food was brought out (quite some time later) it was not correct. The food was pretty average, a little tough and overcooked (steak burger) and chips barely warm. We also wanted to try the monster shakes they had been advertising but there was no sign or menu with these on them and we had to chase a waitress to get a verbal description of each. Because of the delay in getting our food we were obviously holding them up as they prepared to shut, with waitresses attempting to clear plates we were still eating from and interrupting every 2 minutes to collect anything they could get their hands on.
Definitely some work to do, maybe next time will be better.
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