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All reviews rock salt bathroom a bit dated can do attitude large apartment one bedroom apartment staff were extremely friendly own meals walking distance to restaurants centre of town restaurant downstairs watch tv pleasant stay clean tidy central location night's sleep would stay here again room service
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Reviewed 31 July 2017

Beautiful apartment, very clean, great bedding, very friendly and helpful staff, great location, free parking on site, lift to levels, quiet area.
I would recommend these apartments to anyone, regardless of the reason for your trip there.

  • Stayed: July 2017, travelled with family
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Review collected in partnership with this hotel
Thank SGFBRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, Manager at Metro Hotel & Apartments Gladstone, responded to this reviewResponded 12 August 2017

Good afternoon SGFBRI, , Thank you for your time in writing a review for our hotel. We are happy to hear that the Metro Hotel & Apartments had everything that you required while visiting here . It is rewarding to myself and colleagues to get positive feedback on how we are presenting the hotel. I will pass on your kind comments to our staff. We look forward to your next visit with us.

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Reviewed 20 July 2017 via mobile

Stayed here for work purposes but would prefer not to return. Has:
Onsite restaurant, recommend make a booking for any meal gets quite busy. Service was quite lacking - standing waiting to be served, seen but not acknowledged for ages was appalling. Food was average, not outstanding or value for money.
Suite was huge & roomy, but way outdated felt like I walked into the 80's. The door lock was so sticky I struggled to get into the room each time. Pillows were dead flat, no support, bed was ok. Views of the city were quite nice, but the alarms and noises coming from Barney & Auckland Points did not let up literally all night and not at all pleasant for light sleepers. The shower had poor pressure and took a long time to heat up.
Average guest parking available outside of reception.
Plenty of eateries nearby but recommend to book ahead as many can get booked out even mid week.

Stayed: July 2017, travelled on business
Thank lau_5567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, Manager at Metro Hotel & Apartments Gladstone, responded to this reviewResponded 12 August 2017

Good afternoon lau_5567, Thank you for taking the time to review Metro Hotel and Apartments. Many guests comment on the spacious units, however, it is noted that the property is a little dated and we have a program of continuous, gradual upgrade, replacement and refurbishment which assists in ensuring the Metro is good value for money. I will pass your comments onto the restaurant. Once again thank you for your feedback which is essential in determining future property direction and improvement.

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Reviewed 18 July 2017

Price was good & the apartments was quite large with everything equipped.walking distance to most restaurants,supermarket & shopping stores.very friendly and helpful staff especially jody.had a late check-out as a complimentary.

  • Stayed: July 2017, travelled with friends
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Review collected in partnership with this hotel
Thank 15jast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, Manager at Metro Hotel & Apartments Gladstone, responded to this reviewResponded 12 August 2017

Good afternoon 15jast, Thank you for your review on Metro Hotel and Apartments. Many guests comment on our spacious well equipped apartments within the central CBD with the convenience to restaurants, shops and businesses. Thank you for mentioning Jody in your feedback. We look forward to your next visit with us.

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Reviewed 12 July 2017

Great location, clean, spacious rooms, friendly staff especially on arrival, receptionist was very warm and welcoming. Only fault we had was small - key to car park area took a while to turn had to wriggle it around to get it to open on our return back. Small and easy to fix - apart from that minor detail, can't fault it.

  • Stayed: July 2017, travelled with family
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Review collected in partnership with this hotel
Thank osullivans82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, Manager at Metro Hotel & Apartments Gladstone, responded to this reviewResponded 12 August 2017

Good afternoon osullivans82, Thank you for your review on Metro Hotel and Apartments. I will pass you kind comments onto our staff. We appreciate your review on both the positive and negative of our hotel. We hope to welcome you back when next back in Gladstone.

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Reviewed 11 July 2017

The bed wasn't very comfortable and the bathroom window wasnt screened so I am glad I didnt have little children. Kristine from the front desk was amazing with her customer service. The food from the restaurant was 5 star, especially the chocolate brownies.

  • Stayed: June 2017, travelled with friends
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Review collected in partnership with this hotel
Thank 488jasminef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, Manager at Metro Hotel & Apartments Gladstone, responded to this reviewResponded 8 August 2017

Good afternoon 488jasminef, Thank you for your review of Metro Hotel & Apartments Gladstone. We have addressed the issues that you have raised. Thank you for mentioning Kristine in your feedback. I will pass your comments onto the restaurant. We look forward to welcoming you back when next back in Gladstone.

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