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Reviews (172)
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All reviewsolder style hotelqueen roomgreat locationironing facilitiesgreen mountfree buffet breakfaststandard hotelstayed here for one nightbit datedair concommonwealth gamesfamily roompool tablegreenmount beachbar fridgesnapper rocksprivate balcony
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Reviewed 3 April 2018 via mobile

Old but clean. Staff very helpful & you cannot beat the location. Walk to everything. Limited parking however we were lucky, we didn't need to move car during our 2 night stay. Value for money for the location

Stayed: March 2018, travelled as a couple
Thank Kombifan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenMnt, Guest Relations Manager at Greenmount Beach Hotel, responded to this reviewResponded 20 April 2018

Thanks Kombifan - great name by the way. We are very lucky to be so well located. We take a lot of care to keep our old hotel clean and welcoming and value for money.

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Reviewed 22 March 2018

Stayed at this hotel for a reunion, hence there was approx 60 of us. The rooms are 'adequate'. Old, but had been given a lick of paint. Nice views tho.
Breakfast on SUNDAY! Sorry, no eggs available....you can have scrambled eggs only that are in the warmer'! HELLO.....Sunday breakfast, you knew we were coming and we are told we can only have powdered eggs! When we complained to the staff, we were told that the 'delivery had not arrived'. Rubbish! Went to complain to a manager....sorry...no manager on today! RUBBISH! When asked what the chef was doing about this we were told "there is nothing we can do"! MORE RUBBISH. How about go to the supermarket and go buy some eggs. I think the whole thing was that they just couldn't be bothered cooking any eggs. the breakfast is at best just adequate. We heard 4 people complaining about it the day before. This place is due to get pulled down within the next year, but with this sort of service, it could happen earlier!

Room Tip: Ask for Ocean View
  • Stayed: March 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Magsnz02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

We stayed for two nights in an ocean view queen room. It was the perfect place for us. Conveniently located, nice clean rooms and comfy pillows. Only issue was limited parking but we worked around it. Had a great stay and will stay again!

Stayed: March 2018, travelled as a couple
Thank _chri5tie_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenMnt, Guest Relations Manager at Greenmount Beach Hotel, responded to this reviewResponded 20 April 2018

So glad you enjoyed yourself. Parking is an issue for us at busy times as the hotel we build many decades ago. But hopefully the staff helped direct you to options on the street. Hope to see you again soon.

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Reviewed 3 March 2018 via mobile

The price for the Thursday and Friday night were a fair price compared to other hotels on the area.
We decided to get the room a little more expensive than the others as it included the buffet breakfast daily (as stated on Wotif when booked) which would be a lot more convenient for us.

On the night of check on the hotel reception gave us a courtesy call to ensure we wouldn’t need the after hours information for our room key as the office closes at 10.30pm. This call was at about 7pm, so it was nice that they gave us plenty of notice.
Check in was pretty straight forward and we were also offered a second key if required do no addition fee.

The rooms had modern decor and clean white sheets. The bed was also comfortable. The room included a tv, air con and fan, tea and coffee facilities, bar fridge, small table and chairs and a small couch. The room also had a balcony with river views.
The bathroom was a little dated and was just a combined bath tub/ shower with a shower curtain.

The next day we made our way to the restaurant on the third level by the pool for the breakfast. When we arrived we were informed that our room did not include the buffet breakfast and that we would need to go to reception to further discuss. This was a rather frustrating start to the day. We went and spoke to the reception who said he could not see in his system where the breakfast inclusion was stated. After discussing he said “I will give you the benefit of the doubt and get the breakfast included for you”. I was very appreciative about this however I was made to feel like the winging tourist when really it was mentioned that it was included when I booked the room.
The breakfast was good but more so very convenient for us.

There was one safety issue that I did notice with this place as we were staying on the 10th floor, there is no air conditioning in the hallway so to compensate for this they opened the windows near the elevator which had no security screens at all.

Overall the staff were friendly and this definitely made the experience a little better.

Stayed: March 2018
Thank ale614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenMnt, Guest Relations Manager at Greenmount Beach Hotel, responded to this reviewResponded 20 April 2018

Thanks for your feedback regarding your recent stay with us.

We are sorry that there was some confusion over the breakfast package, but hope your enjoyed the buffet breakfast.

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Reviewed 14 February 2018 via mobile

Booked for one night, got a great price for a spacious room for 4 people. Room was very clean. Was surprised to find that breakfast was included so happy with that! Easy checkin and checkout process, no complaints. Would stay again.

Stayed: February 2018
Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenMnt, Guest Relations Manager at Greenmount Beach Hotel, responded to this reviewResponded 20 April 2018

Thanks Kate. So glad you enjoyed yourself. We strive to be great value for money.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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