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“Not what it used to be!!”
Review of Bellakai

Bellakai
Ranked #11 of 171 Restaurants in Coolangatta
Certificate of Excellence
Price range: USD 3 - USD 39
Cuisines: Australian
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Description: Come and sit opposite the beautiful Coolangatta beach and enjoy our hospitality. Our kitchen team has put together a great menu for you, look out over the water while sampling our extensive beverage list. Down to earth staff, hearty modern Australian dishes, freshly baked sweets daily, and amazing Vittoria coffee. What are you waiting for?
Reviewed 15 August 2018

Two years since we last visited this restaurant, but what a difference. There has been a change of owners and it was noticeable. The menu is basic, the food lacked the amazing flavours of the past and the service was slow. With us and three other tables in the restaurant we were forgotten and had to wave down the waitress a couple of times.

The food was OK but we had been spoiled by the previous menu.

Only look at reviews over the last 12-18 months.

    • Value
    • Service
    • Food
11  Thank Marie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 735 reviews

Reviewed 6 August 2018

We were frequent visitors to Bellakai on a recent holiday and can't commend this eatery highly enough. The food and location were fantastic, but the friendly, professional service were so lovely, we just kept coming back. Thanks Anna, Nina H, Luke and the rest of the team. Hopefully we'll get back to see you next year.

    • Value
    • Service
    • Food
1  Thank aussiebee294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2018 via mobile

We only had a drink here but we're impressed by the service which was friendly , helpful and personal. The setting, style and ambience are all positives.

Thank Liz19761129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2018 via mobile

About to finish 2-week stay in Coolangatta and met at Bellakai (Red Umbrellas) almost daily at 11am for morning coffee and a couple of magnificent brunches. Wow, what a great place! Apart from lovely coffee, banana smoothies & shakes, the slices were to die for and the staff were at another level altogether, led by Anna (the “Boss Lady”) and her husband (she says “he thinks he’s funny”) and the fantastic table staff especially Nina H, Johanna and Luke, whom we experienced most frequently.

Nothing was too much trouble - and we consider ourselves a relatively difficult party, ranging daily between 7-11 people. From a couple of scoops of ice-cream with the berry slice (highly recommended - absolutely scrumptious), to a taste plate of menu items, special coffee requests, etc. You name it, we got it all with no hesitation or delay all with added smiles to go with their friendly banter.

The staff appear brilliantly trained, although Anna claims it is only because they hire the best but, having been in business myself for about 40 years, I know it takes more than hiring good people. You have to look after them, educate them to your expectations and provide a positive work environment to ensure they are happy to always deliver super service, even to the somewhat difficult customers like ourselves.

We are booked to return to Coolangatta again next year and the “Red Umbrellas” will be our meeting place for coffees again. Well done you guys!

From Mike, Russell at the rest of the idiots at table 22.

1  Thank mick3280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2018 via mobile

Went for lunch with friends during Coolly Rocks. Staff bent over backwards to find us a table. Food was amazing. Loved the view

1  Thank kimz120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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