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“Space, Security & Scenery”

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Kirra Surf Apartments
Certificate of Excellence
Reviewed 4 July 2017

Penthouse 01 on the 11th Floor. Very spacious, very clean & comfortable. Family celebration get together. One family group on the 8th floor. Management made it easy for us to mingle and meet with our key co-ordination so that was much appreciated. The scenery from the room is fantastic. Always changing. Supermarket an easy walk away for essentials and Woolworth's supermarket about 1 1/2 k's away. The apartments on the 11 & 8th floor were great. One complaint is the so called King bed in the Penthouse was not a full King and I would suggest it is past its best.
Regarding the designations below, I would rather call the apartments 'comfortable & convenient'

Room Tip: Both family apartments were roomy. But 803 was really excellent. Worth the money.
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  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank bligh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirraApt, Manager at Kirra Surf Apartments, responded to this reviewResponded 6 July 2017

Dear bligh, We appreciate you taking the time to provide us with your review, we are really pleased you enjoyed your stay and lovely to hear you enjoyed all that we have to offer. Thank you for your feedback regarding the bedding and we will provide your feedback to our owners for further discussion. It was a pleasure having you stay and would love to see you again when you return to the beautiful Kirra area. Take care.........................From all the team at Kirra Surf Apartments

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12 - 16 of 307 reviews

Reviewed 1 July 2017 via mobile

This was the 5th stay at Kirra Surf there is not one thing to fault. The rooms are spotlessly clean. The views breathtaking. But the best part of the stay is the impeccable service that you receive from Ally and the team. This area of the coast provides a quieter more relaxed feel but yet is still close enough to all the action of the rest of the Gold Coast.

Stayed: June 2017, travelled as a couple
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirraApt, Manager at Kirra Surf Apartments, responded to this reviewResponded 6 July 2017

Dear Scott C, We really appreciate you taking the time to share your experience with us and WOW - you have made our day with your lovely feedback! It’s always a pleasure to have valued repeat guests like you stay with us and enjoy what the building has to offer. We always look forward to seeing you again when you next return. Take care.........................From all the team at Kirra Surf Apartments

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Reviewed 28 June 2017

One of the most beautiful places on the east coast of Australia. Just cross the road to enjoy the empty golden sands of Kirra Beach with its world class surf , cafes, restaurants and shops, all within walking distance, no need for a car.

Room Tip: the north eastern corner offers more sunshine
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  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirraApt, Manager at Kirra Surf Apartments, responded to this reviewResponded 29 June 2017

Dear Dean M, We really appreciate you taking the time to share your holiday experience with us. It is so pleasing to read such positive comments and here at Kirra Surf Apartments our aim is to make your experience with us a memorable one. Was a pleasure having you stay with us and we hope to see you again in the not too distant future! Take care.........................From all the team at Kirra Surf Apartments


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Reviewed 25 June 2017 via mobile

Stay for 2 nights and two rooms, at $350 per night per room,and was shocked at some of the "rules". Number 1 - extra towels for use in the pool area are hired at $5 per towel. That the kind of thing you see at $70 a night place not $350 a night. Number 2 - was told we could not use the pool after 12pm on day of check out. I holiday on the Gold Coast 4 to 6 time a years. This is the first time I have ever encountered rules like this. Was shocked

Stayed: June 2017, travelled with family
Thank Aaron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirraApt, Manager at Kirra Surf Apartments, responded to this reviewResponded 27 June 2017

Dear Aaron K, Thank you for taking the time to write to us on Trip Advisor! We
really do appreciate all comments both good and bad as this does help us to improve the service and care we provide to all of our guests. However we would also like the right of reply to your review. You had booked a 1 Bedroom and a 3 Bedroom Apartment of which both prices for each apartment are less than $350.00 per night per room. Our 1 Bedrooms range from $168-$233 per night whilst our 3 Bedrooms range from $255-$339 per night in our low season. 1) To hire a pool towel at $5.00 per towel for your whole stay is not a "rule", it's a choice! Whether you stay 2 or 10 nights the price is the same as there are costs involved to hire and launder these towels which are outsourced. 2) As we are a large complex made up of owners, residents and guests of which our pool area is for their exclusive use and accessed via security doors only, when you hand in your keys upon departure you no longer have access to that facility. However as Reception is open until 12.00pm on a Sunday and your children wanted a swim, I did allow you to stay up until that time of which we could monitor. Considering we allowed this after your children were caught throwing ice from the balcony on the 6th floor, resulting in the building manager being hit whist he was tidying up the furniture in the pool area not long after you checked in. We can advise this was certainly a "shock" to us! Our policies and procedures are for the well-being of all people in our building without exception. We appreciate that you always have a choice of accommodation when staying in the area..........................From all the team at Kirra Surf Apartments









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Reviewed 2 June 2017

Booked in with family for a catch up and birthday celebrations, the staff Lauren Lucy and Ali couldn't have been more accommodating, no request was too much and their friendly natures beautiful smiles made our trip complete

Room Tip: Ocean view suites are great sizes and the views gorgeous
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  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank sunnski22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirraApt, Manager at Kirra Surf Apartments, responded to this reviewResponded 4 June 2017

Hi Sunnski22, We appreciate you taking the time to share your experience with us and WOW you have really made our day with your lovely feedback! Thank you so much! It’s always a pleasure to have guests like you stay with us and enjoy what the building has to offer. Looking forward to seeing you back again one day soon. Take care.........................From all the team at Kirra Surf Apartments

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Additional Information about Kirra Surf Apartments

Address: 2 Creek St | Kirra Beach, Coolangatta, Gold Coast, Queensland 4225, Australia
Region: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 27 Speciality Lodging in Coolangatta
Price Range: $165 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kirra Surf Apartments 4.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Kirra Surf Apartments Coolangatta, Gold Coast

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