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“Very disappointing motel”

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Comfort Inn Fairways
Ranked #15 of 15 Hotels in Wollongong
Reviewed 19 June 2017

Stayed 2 nights Friday and Saturday have stayed in comfort inns before and thought even though there is a few negative reviews for this motel, there is a HIGH standard expectation for comfort inns isn't there !!!!! WRONG.
The toilet made gurgling noises all night and finally flooded and only subsided after I had a shower, then there was dirty water everywhere!!!!!
I would have thought that there would have been an information pamphlet of some kind in the room but no only a phone book.
The hole in the ceiling was a bit of a worry as you could see all sorts of electric wiring.
The room wanted a revamp including new linen.

Room Tip: stay somewhere else
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  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
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Thank Dianne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 90 reviews

Reviewed 14 June 2017

Presentaion on the internet looks ok, so we decided to stay at this hotel. Luckily, we cut the stay to 1 night due to a change in our itinerary.
The price is high when you add up the cons:
very unpleasant location right by a 4 lane highway with almost no chance to get onto that alive, rotten building on the outside, rotten room, very run down and shabby, you feel everything is not very clean, afraid to touch furniture etc.
Internet works, but rather slow.
For breakfast you are advised to go to the nearby golf club, but again, this is not a very comfortable place to be.
No outside sitting area, 2 lights in the room didn't burn, there were 3 more to be fair.
On the way back after shopping we were lucky to bet off the highway within only 2 minutes of waiting for a gap in the approaching traffic on the opposite lanes.
Don't stay there.

  • Stayed: June 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank WolfJosef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017

Need only one room and was upgraded to an apartment for same price. Friendly and professional staff. The rooms are spotless and warm and welcoming. The staff are professional and cannot do enough to make your stay enjoyable. Love staying here.

Room Tip: All rooms are good. Great place to stay.
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  • Stayed: April 2017, travelled as a couple
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Thank Kim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2017 via mobile

Recently stayed at the family apartments. Aircon not working and fridge leaking water. Staff are very helpful and upgraded our stay. This place was fantastic 4 years back but run down now. Was told that big works are being commenced in March.

Stayed: January 2017, travelled with family
1  Thank Ross B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2016

Comfortable, and good size room, but in dire need of an upgrade, A few issues that were resolved but had to be bought to the attention of the staff, curtains missing from the rooms, no shower cap.
The wardrobe was starting to rot at the bottom of the side panel.
Our fridge slid of the floor onto the carpet when we opened the door.
Were trying to charge us for a mini bar fee, which we never touched, but this issue was resolved.
Staff friendly and helpful, breakfast a bit pricey at $12 basically for cereal, tea and toast.
Very easy small walk to the Port Kembla Golf Club , where we enjoyed an evening meal

  • Stayed: December 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Margaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Fairways

Address: 24 Golf Pl, Wollongong, New South Wales 2502, Australia
Region: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Wollongong
Price Range: $118 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Fairways 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
The Comfort Inn Fairways also shares a reception desk with Fairways House which in Non Rated, Budget Accommodation & are both separate businesses. Fairways House is NOT A COMFORT INN BRANDED PROPERTY. ... more   less 
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Also Known As:
Wollongong Comfort Inn
Comfort Inn Fairways Wollongong

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