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“Dissapointing stay”

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Quality Suites Pioneer Sands
Ranked #4 of 15 Hotels in Wollongong
Certificate of Excellence
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Dissapointing stay”
2 of 5 bubbles Reviewed 29 January 2012

We stayed there for one night. I was called a day before and they said no problem with checkin in one hour before. However when we get there the receptionist firmly said that we can't check in until 2 eventhough i said that we have a baby who needs changing. After sitting 10 minutes at the lobby the receptionist had change of heart and offer us a room. The room is on level 1 too close to the pool which is very noisy, the worst part was the carpet has a strong chemical smell and the Bed was so hard. The location not so close to any food. Worst stay ever.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mrsflamingrred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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262 reviews from our community

Traveller rating
    124
    97
    31
    7
    3
See reviews for
70
95
14
38
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Any
English first
U.k.
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 23 January 2012

We stayed for one night in a two bedroom apartment which we found to be clean and spacious with everything working!! Reception were friendly & helpfulI.

The beach is not far away together with a large playground and salt water "pool". We found this area to be much nicer than the centre of Wollongong.

We had lunch at the Bowling Club which is only a few minutes drive away with a fantastic view of the beach. Dinner was at the Towradgi Beach Hotel next door and on Tuesday evenings kids eat FREE.

I would stay at this hotel again.

Room Tip: Ask for a room that is not over looking the pool area as it becomes very noisy in the afternoons.
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BlueSheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
189 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
5 of 5 bubbles Reviewed 12 January 2012

What a home away from home, whilst my husband was attending a business meeting over a couple of days, I was left enjoying the well equiped kitchen and freshening up in the very modern bathroom before heading out to the Gong shops. Very quiet rooms and service at desk was great. Would stay here again.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HeatherAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lake tabourie
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 December 2011

this trip was a mixture of business and pleasure, and I shared the suite with a friend. This establishment was a pleasure to stay with, being stylish, fabulously clean and offering a wonderful breakfast with lovely service. Just a few minutes stroll to a great 'pub' (deserves a better description), where a delicious dinner could be found at great value.

I would stay here again in a heartbeat!

Room Tip: my suite was great and the other people from my firm were also impressed with theirs...any room will...
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  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank linda b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 10 December 2011

During a short trip to New South Wales this was our favorite accommodation. The apartments were new, clean and quiet, making our stay most enjoyable.

Service beyond expectations. We needed some paracetamol and the receptionist reached from her own bag when couldn't find in the desk.

We would suggest solar warming for the swimming pool, as it was quite cold (mostly due to unseasonal weather).

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Suites Pioneer Sands

Property: Quality Suites Pioneer Sands
Address: 19 Carters Lane | Towradgi, Wollongong, New South Wales 2518, Australia
Region: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Wollongong
#2 Spa Hotel in Wollongong
#3 On the Beach Hotel in Wollongong
#4 Luxury Hotel in Wollongong
Price range (per night): $148 - $267
Hotel Class:4 star — Quality Suites Pioneer Sands 4*
Number of rooms: 47
Official Description (provided by the hotel):
Wollongong's boutique accommodation & conference and events. The Quality Suites Pioneer Sands - is ideally located on the Sydney side of Wollongong at only 55 minutes drive from Sydney Airport. We offer One and Two Bedroom Apartments with large open plan space flowing onto balconies with escarpment or Wollongong skyline views. All apartments feature modern finishes, Austar cable on LCD TV's, internet, air conditioning and fully self contained kitchen facilities. Other facilities include a cafe, outdoor pool, gym spa and onsite business services. This could be your next stop for your business or leisure trip to Wollongong. ... more   less 
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Also Known As:
Quality Suites Pioneer Sands Wollongong

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