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Orphan A
Tamworth, New South Wales, Australia

OVERALL QUITE DISSAPOINTING

3.0 of 5 bubblesReviewed 23 Apr 2017
Visited for the first time with friends from overseas. Had heard a bit about this place with a few different responses. First thing I saw as we walked into the dining room were two huge sides of beef hanging in what looked to be a purpose built cabinet. I am not sure what they were trying to achieve with this (look classy?, well it failed miserably) I only know I was put right off having to eat my meal beside these lumps of raw meat. The menu was mediocre with a range of items on it with names that myself, my friends AND the wait staff did not understand. Probably would have been ok if you were serving a table of chefs. Food was WAY WAY over priced. I'm sorry but $55 for a small piece of steak and some chips in the same little basket I can get at any pub is not my idea of good value. Decor was dull and boring with way to much wood and a lack of colour.. I was actually embarassed to be there with my fiends as it was very dissapointing. I would not recommend it to anyone.
Date of stay: March 2017
Room Tip: Look for somewhere else to eat
Trip type: Travelled with friends
1.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this review
Responded 27 Apr 2017
We're very sorry to hear the disappointment in your review & apologise that our restaurant was not to your satisfaction. Both restaurant interiors & dining budgets are subjective & it is very difficult to appeal to all customers. We are very proud of our designer Workshop Kitchen with large open kitchen & focus on premium local produce. The dry aging chiller cabinet you refer to is used to create tender & tasty dry aged meat. On the menu we offer any cut from the 90 day dry aged beef (in the aging cabinet) from Mountain View Farm at Piallamore. We would happily have moved your dining group to another table if requested. All of our premium wood fired steaks (priced from $42.90) are served with 2 small sides - 10 delicious ones to choose from. Thank you for taking the time to share your comments.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 16 April 2017 via mobile

We stayed in a family twin room and we're lucky enough to have breakfast included. With 7 month old twins and 2 older children travelling isn't easy, however the staff here made our trip so enjoyable. The room was clean and even includes a microwave so making bottles was a breeze. We didn't need anything. Portacots were provided for us. The breakfast is delicious - the new restaurant is fresh and the decor is spectacular. We thoroughly enjoyed the service here and felt as though we were part of the family. We will be coming again shortly!

Date of stay: April 2017
Trip type: Travelled with family
Thank bluerhin0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 18 April 2017

Thank you for the wonderful feedback. We’re thrilled you & your family enjoyed the hotel, our amenities & staff. We always strive to make our guests comfortable & are so happy you felt part of the Powerhouse family. We look forward to your next visit & in the meantime we wish you a safe journey!

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Reviewed 4 April 2017

Most enjoyable meal and fabulous service and staff extremely friendly and very accommodating .We lunched at the workshop the meal wasn't overly expensive , a good selection to choose from and a great atmosphere

Date of stay: April 2017
Trip type: Travelled with friends
Thank vickiquinn7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 5 April 2017

We're delighted you had such an enjoyable lunch at The Workshop Kitchen. We value our local guests & to receive such praise is wonderful. Thank you for taking the time to share your positive experience & we hope to see you again soon!


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Reviewed 4 April 2017 via mobile

Nice room clean and well looked after would be nice to have bigger beds though. Good seating so were nice and comfortable. Shower pressure good water hot. Quite despite being on the highway close to most things has good resturant on site

Date of stay: April 2017
Trip type: Travelled as a couple
Thank happychook_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 5 April 2017

Thank you so much for your short & sweet review about your recent stay. You're an avid Trip Advisor traveller, so appreciate your genuine insights! Our housekeeping team will be thrilled with your feedback. We look forward to your next journey to Tamworth.

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Reviewed 26 March 2017 via mobile

Stayed here for a family wedding. We are 2 adults & 2 young teens. Room was nice but a little dated. Air conditioning worked well which is a good thing in Tamworth. Restaurant is fantastic but on the pricey side. We had a two bedroom apartment with medium sided fridge, full stove oven, microwave, dishwasher and coffee machine (but coffee pods are $2.50 each). Recommend.

Date of stay: March 2017
Trip type: Travelled with family
Thank smonp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 27 March 2017

A wedding is a great opportunity to not only catch up with friends & family but to enjoy a mini break! Thank you for choosing to stay at The Powerhouse & for your terrific recommendation. Please note that we no longer charge guests for coffee pods. Safe & happy travels!

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Reviewed 26 March 2017

We had a room with a courtyard. It was on the ground floor (we don't like stairs) and pretty sure was the best room in the hotel. We had 3 delightful nights there.

Layout was apartment type with separate bedroom and spacious lounge room. Furnishings were stylish and tasteful, although maybe a little on the dark side. It was summer and days approaching 40, but rooms stayed cool with little need for A/C. We chose this room because we prefer King beds and this one didn't disappoint.

Standout was a beautiful secluded courtyard with a spa (that we couldn't be bothered using). It was quiet, cool and surrounded by vegetation with a table and chairs. We enjoyed our meals and drinks out there every night.

Staff were pleasant and helpful. Not many rooms have a courtyard so you need to make clear what you want when booking

Date of stay: January 2017
  • Trip type: Travelled as a couple
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1  Thank Peter W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 27 March 2017

We're delighted you had such an enjoyable 3 night stay with us & thank you for the amazing review detailing your Powerhouse experience. It is satisfying to hear that your suite exceeded your expectations in every way & that our dedicated staff were welcoming throughout your time at the hotel.

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