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pdsan
Adelaide, Australia

3 day work trip

3.0 of 5 bubblesReviewed 17 Feb 2017via mobile
First time to Tamworth and was not sure what to expect.
However the powerhouse was a pleasant surprise.
Room was very clean and comfortable. The addition of a microwave and some basic utensils also was a great addition.
Staff were lovely, friendly and efficient and nothing seemed to be an issue.
On the negatives, the room service menu was disappointing. Too much seafood options and not a great variety, unless you love seafood, you will struggle! Also the cost is extreme, to pay nearly $40 for a burger is a bit much! Then add the room service charge on top! Very expensive. Only other options is to wait until I want to order some simple food at 10pm
Breakfast also very expensive nearly $30 for two poached eggs and two bits of bacon and a orange juice.
The fact there is nothing really around the powerhouse for other options unless you want to walk around in the heat, or buy and warm up in the microwave leaves you with few choices.
Would I recommend the powerhouse. Yes! The accommodation and staff lovely but the menu could do with a review, maybe then the cost would be looked at.
Date of stay: February 2017
Trip type: Travelled on business
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QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this review
Responded 24 Feb 2017
Thank you for visiting The Powerhouse on your first business trip to Tamworth. We're so delighted that you enjoyed the high standard of our accommodation, facilities & professional, yet attentive staff. We really do enjoy looking after our corporate guests! Thank you for the feedback about the room service menu. If you prefer a simple meal or something from another menu, please do not hesitate to ask our friendly staff - we are here to assist. Also just to clarify our breakfast options - we offer a light breakfast ($13.90 pp), a continental buffet breakfast ($18.90 pp) or a full breakfast which includes the full buffet as well as an a la carte meal ($26.90 pp). Our extensive breakfast buffet should definitely satisfy all appetites!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 17 February 2017

This is a great place to stay if you want a little more than the usual motels offer. The rooms are very upmarket, as is the whole place. Quick check in by friendly receptionists, good size rooms which are extremely clean and comfortable.

I stay here regularly for business and wouldn't go anywhere else. The restaurant has been recently renovated and provides 5 star service and menu.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Perry W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 25 February 2017

Thank you for taking the time to write a fantastic 5 star review! We value your repeat business & are thrilled you love the new Workshop Kitchen restaurant & accompanying menu. Other corporate travellers will appreciate your positive comments about the hotel facilities, staff & service. We look forward to seeing you on your next business trip to Tamworth.

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Reviewed 15 February 2017

Ok firstly I stayed in a studio spar room.
The room was ok, nice for a stop over or a couple of nights and close to town.
Now on another note when ever needing reception with the hotel or restaurant you are left there waiting wondering if anyone is working.
And the restaurant itself has a very nice feel about it and the menu seems to be put together well lots of nice food, unfortunately it is let down by the cooks or cook with not much care put into the dishes (we strongly considered not eating at the restaurant for the remainder of our stay)and odd behavior coming from the kitchen which I can only describe as frat boy behavior in particular two tattoo sporting young guys.

Date of stay: February 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank najlaber08511
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 25 February 2017

Thank you for staying at The Powerhouse & for sharing your feedback. We are pleased you enjoyed the spa apartment & your time in Tamworth. However we are dismayed by your comments regarding hotel reception as we are open 24 hours & our friendly reception staff are always available to assist guests. We will further investigate the kitchen staff issues you raise, yet appreciate your positive feedback about the menu & atmosphere.

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Reviewed 15 February 2017

Very stylish rooms with floor to ceiling tiles in the bathrooms - reminds me of the Hilton in Sydney. Air con works extremely well (it was 43 degress when I arrived). Staff were professional (without being particularly friendly) and the hotel is set out nicely and back from the main road. Foxtel works but not a great selection of channels (4 sport and not much else)

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank OzTripcritic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 16 February 2017

We appreciate you visiting Tamworth on your recent business trip - it's always a pleasure to welcome weary corporate travellers to The Powerhouse. Thank you for your patronage & positive comments on our services - we particularly love the Hilton reference! We look forward to hosting you on your next visit.

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Reviewed 14 February 2017 via mobile

Stayed for the night as a stopover travelling Brisbane > Sydney. Good restaurant and a good night's rest (room was cool with the fan and aircon despite the sweltering 40+ weather!)
Took a while to locate the kitchen amenities (it was located in the bottom of the sink). Family enjoyed the short stay!

Date of stay: February 2017
Trip type: Travelled with family
Thank Matthew L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 16 February 2017

Thank you for diverting from your long journey for a well earned night's rest at The Powerhouse! We're happy your family were comfortable & cool during the recent heat wave. We trust you were refreshed & ready for the rest of the family road trip. Safe travels & we hope to welcome you back in the future.

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Reviewed 13 February 2017 via mobile

If you are looking for somewhere close to town with a little style try the Powerhouse. Rooms are clean. Restaurant is very well presented, with the service and quality of food exceptional. A nice place to stay.

Date of stay: January 2017
Trip type: Travelled with family
Thank 147garye
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 16 February 2017

What a lovely review! We're so pleased you enjoyed The Powerhouse experience - we aim to offer guests a little style & a sanctuary away from the everyday. We appreciate your patronage & delightful recommendation.


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