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najlaber08511
Australia

4 and a half star!!?

2.0 of 5 bubblesReviewed 15 Feb 2017
Ok firstly I stayed in a studio spar room.
The room was ok, nice for a stop over or a couple of nights and close to town.
Now on another note when ever needing reception with the hotel or restaurant you are left there waiting wondering if anyone is working.
And the restaurant itself has a very nice feel about it and the menu seems to be put together well lots of nice food, unfortunately it is let down by the cooks or cook with not much care put into the dishes (we strongly considered not eating at the restaurant for the remainder of our stay)and odd behavior coming from the kitchen which I can only describe as frat boy behavior in particular two tattoo sporting young guys.
Date of stay: February 2017
Trip type: Travelled with family
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this review
Responded 24 Feb 2017
Thank you for staying at The Powerhouse & for sharing your feedback. We are pleased you enjoyed the spa apartment & your time in Tamworth. However we are dismayed by your comments regarding hotel reception as we are open 24 hours & our friendly reception staff are always available to assist guests. We will further investigate the kitchen staff issues you raise, yet appreciate your positive feedback about the menu & atmosphere.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 15 February 2017

Very stylish rooms with floor to ceiling tiles in the bathrooms - reminds me of the Hilton in Sydney. Air con works extremely well (it was 43 degress when I arrived). Staff were professional (without being particularly friendly) and the hotel is set out nicely and back from the main road. Foxtel works but not a great selection of channels (4 sport and not much else)

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank OzTripcritic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 16 February 2017

We appreciate you visiting Tamworth on your recent business trip - it's always a pleasure to welcome weary corporate travellers to The Powerhouse. Thank you for your patronage & positive comments on our services - we particularly love the Hilton reference! We look forward to hosting you on your next visit.

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Reviewed 14 February 2017 via mobile

Stayed for the night as a stopover travelling Brisbane > Sydney. Good restaurant and a good night's rest (room was cool with the fan and aircon despite the sweltering 40+ weather!)
Took a while to locate the kitchen amenities (it was located in the bottom of the sink). Family enjoyed the short stay!

Date of stay: February 2017
Trip type: Travelled with family
Thank Matthew L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 16 February 2017

Thank you for diverting from your long journey for a well earned night's rest at The Powerhouse! We're happy your family were comfortable & cool during the recent heat wave. We trust you were refreshed & ready for the rest of the family road trip. Safe travels & we hope to welcome you back in the future.

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Reviewed 13 February 2017 via mobile

If you are looking for somewhere close to town with a little style try the Powerhouse. Rooms are clean. Restaurant is very well presented, with the service and quality of food exceptional. A nice place to stay.

Date of stay: January 2017
Trip type: Travelled with family
Thank 147garye
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 16 February 2017

What a lovely review! We're so pleased you enjoyed The Powerhouse experience - we aim to offer guests a little style & a sanctuary away from the everyday. We appreciate your patronage & delightful recommendation.


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Reviewed 2 February 2017 via mobile

After staying in other hotels in the area while on business in the past, this was my first visit to the power house. The restaurant here is first class. The servings are plentiful and the quality is great. The whole team here work together and service is second to none.

Date of stay: February 2017
Trip type: Travelled on business
Thank 501glennd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 4 February 2017

What terrific feedback about your recent stay - thank you for visiting The Powerhouse. We're delighted you enjoyed everything we offer our valued corporate guests & that the new Workshop Kitchen left such a good impression. We are very fortunate to have a wonderful team that truly believes in hospitality & service. We hope to see you on your next business trip.


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Reviewed 30 January 2017

What a great place to stay! The family suite was spacious with quality decor and a/c and ceiling fans were a relief from the hot January Tamworth weather. I was pleasantly surprised to have a toaster and microwave provided. Great mini bar, coffee machine and comfortable bed. Swimming pool, spa, sauna & gym, and BBQ were a plus. I had a very pleasant three night stay and would definitely return to this accommodation.

Room tip: less traffic noise on higher floors
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Sheryl W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 31 January 2017

Thank you for staying three nights at The Powerhouse. We're thrilled everything was to your satisfaction from your spacious & comfortable family suite to the extensive guest facilities. It is really important that we provide a cool oasis away from the hot dry summer heat when it hits Tamworth - glad you got some relief! We look forward & anticipate your next visit.

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