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Billabong Moon
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Reviewed 20 January 2018 via mobile
Great location, great cabin....

We stayed in Billabong Cottage and it was a lovely setup. The balcony opens to a small lake, the birds are chirping and it was nice to take strolls around the area.

The reason for the average rating was the smoke detector acting up on our last night there. It started at 11pm and went on until 3am. It's a pity that calls and messages to the Manager went unanswered. It was an easy thing to resolve but the inability to get in contact meant the problem persisted.

The manager called in the morning to apologize but perhaps by then it's too late - we had a horrible sleep.

Will I go back again? Maybe. But not if there are other places available.

Date of stay: January 2018
Trip type: Travelled with family
Ask thinaranjinib about Billabong Moon
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerrie F, Manager at Billabong Moon, responded to this reviewResponded 22 January 2018

Thank you for your review. While an apology will regrettably not alter the outcome of your experience we do extend it to you with all sincerity and empathise regarding the points you mention in your review. We hope you will return again in the future.

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Reviewed 17 December 2017 via mobile
First class

This was a lovely wedding gift which we only managed to use 18 months after the wedding. I wish we hadn’t waited so long to experience Billabong Moon. A Beautiful setting, wonderful accommodation and fantastic hosts Kellie and Wayne with a lovely welcome package on arrival. Highly, highly recommended.

Date of stay: December 2017
Trip type: Travelled as a couple
Ask Lainsley about Billabong Moon
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerrie F, Manager at Billabong Moon, responded to this reviewResponded 19 December 2017

Thank you Lainsley for your review. We are pleased you enjoyed your stay and hope you will return to one of our properties again soon.

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Reviewed 20 November 2017
Great holiday place

Have stayed there twice now. Has been perfect! We brought with out red setter who loves it there and was able to freely run around the large area which even had gates all round it!

The room is so beautiful. Well designed, spa bath, cheese platter and wine included, tea coffee... privacy... beautiful location.. great air con and fan if needed..

They want that little bit extra for me as weel with some lost property. I dont review places often, but they deserve it. Keep it up Billabong Moon.!

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Ask dlevien about Billabong Moon
1  Thank dlevien
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerrie F, Manager at Billabong Moon, responded to this reviewResponded 21 November 2017

Thank you Darren for your review. We hope you can stay with us again.

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Reviewed 6 November 2017
Everything you need to escape for a weekend.

We stayed in the Treetops cottage and were blown away by the accommodation. The amazing spa bath, the slow combustion fireplace with supply of fire wood, the outdoor bath, the fabulous cook free and delicious welcome cheese plate (as we are non drinkers). Kerrie and Wayne were fabulous hosts and being able to pack up and leave at 11, leaving the cleaning and tidying was great. Close to everything you needed and far enough away to feel alone in the beautiful trees.

Date of stay: November 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Ask Melissa H about Billabong Moon
2  Thank Melissa H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerrie F, Manager at Billabong Moon, responded to this reviewResponded 8 November 2017

Thank you Melissa for your review. We hope you can both return again in the near future.

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Reviewed 16 October 2017
Sunset

A peaceful relaxing experience. Very nice red and white bottle of piggs peake wine with cheese on arrival. Enjoyed the wine tasting at various wineries and dining at the Hunter Valley restaurants . So central to everything. Would recommend stays to family and friends

Date of stay: October 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Ask trevorandsandy10 about Billabong Moon
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerrie F, Manager at Billabong Moon, responded to this reviewResponded 19 October 2017

Thank you for your great review and we look forward to you both returning again in the near future.

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