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monkeyrt99

Château Elan

4.0 of 5 bubblesReviewed 3 weeks ago
We found the location beautiful, very peaceful and the accommodations clean and inviting, though a bit dated. The staff had ready made smiles on their faces every time which made you smile in return and were friendly and always willing to help.
Date of stay: May 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this review
Responded 3 weeks ago
Hello monkeyrt99,

Thank you for sharing your valued feedback. We are delighted you enjoyed your experience with us and the friendly service we pride ourselves on providing has been a highlight of your stay. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,054)
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27 - 32 of 3,055 reviews
Reviewed 3 weeks ago

Despite some mishaps with entry keycards and being unable to sleep due to unexpected safe beeping, our accommodation was excellent and well worth the trip to the Hunter Valley. The apartment was roomy and excellent with beautiful vistas. We loved seeing the kangaroos. A perfect place to relax and savour the peace and quiet.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Navigator59161315834
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 3 weeks ago

Hello Navigator59161315834,

Thank you for taking the time to review our Resort. We value your feedback and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. We are delighted you had a great overall experience, and hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

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Reviewed 3 weeks ago

Chose to stay 4 nights here and would return again. We were lucky enough to experience great weather during our stay and were able to walk to nearby restaurants, daily buffet breakfast at nearby Lengends Bar & Grill, and via a short drive visit some surrounding vineyards.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 3iw2uuj3tk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 3 weeks ago

Hello 3iw2uufj3tk,

Thank you for sharing your great feedback. We are delighted your 4 night stay with us been such an enjoyable experience, and you were able to relax and drink in all this wonderful region has to offer. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great experience, lovely studio villa, spacious, large bathroom and clean. Lovely staff at reception.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 633suzys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 3 weeks ago

Hello 633suzys,

Thank you for sharing your valued feedback. We are delighted your mid-week getaway to the Hunter has been such an enjoyable experience with us. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We enjoyed our 50th Wedding Anniversary Celebration stay at Chateau Elan. Everything about the property is first class, with a spacious room in the villa overlooking the beautiful golf course and scenery, with everything you would want. The setting is beautiful, peaceful and relaxing.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Margaret255060
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 4 weeks ago

Hello Margaret255060,

Thank you for sharing your wonderful feedback. It was our pleasure to have hosted you both for 50th Wedding Anniversary celebrations, and we are delighted you have enjoyed a memorable experience with us. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

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Reviewed 4 weeks ago

We got married at Chateau Elan and it was such a stunning location with superb services. We went back to celebrate our anniversary and stayed for a couple of nights. As expected, the customer service we experience was stellar and second to none we've experienced before. Great food, spacious and homely rooms and villas, abundant nature and lots of kangaroos to see! Will definitely be celebrating more anniversaries to come.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ennfontana3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 4 weeks ago

Hello ennfontana3,

Thank you for sharing your lovely feedback. It was a pleasure to see you return to celebrate your wedding anniversary and we are delighted you enjoyed your experience with us once again. We look forward to providing many more happy memories, and welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

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