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Kate B
Bathurst

Gorgeous accommodation and great location

5.0 of 5 bubblesReviewed 28 Apr 2024
We thoroughly enjoyed our stay at Chateau Elan for a romantic weekend getaway. We would highly recommend to anyone looking for somewhere to stay in the Hunter. The food on site was delicious, particularly dinner at Legends. Just the most beautiful location.
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this review
Responded 29 Apr 2024
Hello Kate B,

Thank you for sharing your lovely feedback. We are delighted your romantic weekend getaway has been such an enjoyable experience. We are grateful to receive your recommendation and look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,085)
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Traveller rating
1,719
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Reviewed 29 April 2024

For a quick trip away for the night with the husband this trip was very enjoyable. The rooms were tidy but the bathroom needed a little more attention to hygiene. Nothing too crazy just very small things. the golf course is challenging and enjoyable as well. over all a nice stay for a mid week get away.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sarahe17902024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 30 April 2024

Hello sarahe17902024,

Thank you for sharing your feedback. We are delighted your mid week getaway has been enjoyed and you have had a nice experience with us. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2024

Wonderful place to stay, great staff, such a nice room with a view of the course, food was excellent

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank wolflogistics
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 29 April 2024

Hello wolflogistics,

Thank you for sharing your valued review. We are delighted you enjoyed your experience and our spacious accommodation and quality dining has provided such a great stay with us. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2024

The view was awesome. Fireplace was helpful
Clean and staff were so friendly and helpful. The breakfast was amazing and too many variety for any age

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank anidajackson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 29 April 2024

Hello anidajackson,

Thank you for sharing your valued feedback. We are delighted you enjoyed your experience with us. With autumn weather now upon us, we are pleased the fireplace located in your room kept you warm and comfortable. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2024

Exquisite apartment, extremely comfortable bed, luxurious towels and gorgeous view.
Staff were friendly, helpful and made us feel very welcome.
Can't wait to go back!

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sightseer21203122978
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 29 April 2024

Hello Sightseer21203122978,

Thank you for sharing your lovely feedback. We are delighted you enjoyed your experience with us and look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2024 via mobile

We booked well in advance with Chateau Elan. Due to a family emergency, we needed to change the details of our stay. Reception was terribly unhelpful and rude. We’ll not be returning to the property. Furthermore, it is unclear that there is an indoor pool; a nice feature, but please publicize, so adequate swimming attire can be packed.

Date of stay: April 2024
Trip type: Travelled with family
1  Thank 871jennifert
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Chateau Elan At The Vintage Hunter Valley, responded to this reviewResponded 29 April 2024

Hello 871jennifert871,

Upon close scrutiny of your booking details, and complaint regarding indoor pool facilities(which we do not have) it appears your review has been directed to us in error. Your review has been provided to Chateau Elan at the Vintage, Hunter Valley NSW Australia whereas we believe your review to be for Chateau Elan, Braselton, GA USA.
Our efforts to have this review removed by Trip Advisor have been in vain. Our review reputation is important to us, so to assist us in providing potential guests an accurate reflection of our service, feel free to redirect your review accordingly.

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