A large group met for lunch at the Gates. It is a popular place and was extremely busy but had a really good system in place to cope with everyone. The meals were ordered and were delicious and all came out together except for two whose order had been accidentally put on the wrong docket due to the group ordering separately. The person in charge could not have been more apologetic or helpful and immediately the error was discovered offered those two people a complementary drink while their meal was finished. This really made everyone feel very positively towards the pub for making every attempt to fix the error.
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