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“Way below par for Japanese cuisine”

Teppan Mate, Japanese Bar & Grill
Ranked #7 of 85 Restaurants in Grafton
Certificate of Excellence
Cuisines: Japanese, Australian
Restaurant details
Reviewed 6 April 2018

My partner and I went here for lunch: we have been very spoilt by having several very good Japanese restaurants in our area and it is one of our favourite cuisines. We were very disappointed first by the unfriendly staff and then by the limited and quite confusing menu. We love Japanese California and Sushi rolls which are not offered at this restaurant and we also like sharing dishes so we ordered an entree and a rice Bento only to be informed that whilst they would supply us both with cutlery there would not be 2 plates provided so we could share. No apology or anything: that was just outrageous! We also wanted a drink and had to ask for the drinks menu. The food was served reasonably quickly and was tasty enough but certainly not served with the usual care you expect of Japanese. If you are travelling and planning somewhere for lunch try to hold out for Port Macquarie where the Japanese restaurants are vastly superior to this. The fact that this place is rated so highly on TA suggests that the overall standard of food and service in Grafton must be very average because this place only just scrapes in with a 3 and was probably halfway closer to a 2.

1  Thank minzo007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 81 reviews

Reviewed 3 April 2018

We were surprised by this restaurant. The waitress was very helpful, service was prompt & the meals were good with plenty on the plate. The price was also reasonable. I can see why this place is very popular.

Thank iana4417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2018 via mobile

Have yet to eat in but their bento box is to die for we always feel like it’s a healthy choice , lunch bowl is great value as well

Thank Djones06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2018 via mobile

We are regulars & eat here 1-2 x weekly...
We recommend the teriyaki salmon, extra hot curry chicken & teriyaki chicken with noodles...my 4yr old daughter loves the steamed chicken dim sims...
The service is great & very friendly...
Tis family owned & run business is always extremely clean & we have never had a bad meal to date...
Thank you for feeding us beautiful tasty food...

Thank Bianca J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018

Two of us together on a work trip, we enjoyed our shared entrees and mains, food was fresh,delicious and quick. I also enjoyed my glass of Red Knot Shiraz. Food was a little pricey but worth it. The young woman who served us was delightful as well.

    • Value
    • Service
    • Food
Thank Caz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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