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“Foods were ok but pricey & bad service”

Mandarin Seafood Restaurant
Ranked #236 of 264 Restaurants in Queenstown
Cuisines: Chinese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 25 April 2016 via mobile

We ordered a few dish and it took forever for food to be serve. Taste were alright but I feel thirsty during the night.

Anyway, what will stop me to come over here was a service. The waitress almost drop the soup on my mom. She was try to serve the food between mom and 5 years old kid. For god sake!!! Plenty of room between our group of 7.

Date of visit: April 2016
2  Thank LeKkY A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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40 - 44 of 99 reviews

Reviewed 16 April 2016 via mobile

Surprisingly poor service for a half full restaurant. They didn't even set up the table for 3 they gave us for our group of 4, despite our request for another place setting so we had to resort to getting our own dishes from an adjacent table. Slow to take our order and not particularly responsive to anything else. We'd understand if they were full - not somewhere we could recommend.

Date of visit: April 2016
Thank kypinc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 March 2016 via mobile

When we arrived as a group of 4 people, we were reluctantly seated and given menus. It was a late sitting, around 830pm. The waitress presurred us to order, and when our food finally arrived we werent sure if it was chicken or road kill... terrible food. We then asked for some rice, to be told there was no rice available, whilst on another table there was a whole table of staff with a huge pot of rice.
Really regretting ever going there and wished we had not paid for the terrible food and below standard service.

Date of visit: December 2015
1  Thank teeksseeks27
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 February 2016

We were the second table to be served when we arrived, our waitress brought out the first dish in about 15-20 minutes but we were waiting for another 30+ minutes for the second dish. When I asked about the second dish, the unfriendly owner told us it would take long time to deep fried the tofu before serving. Her tone of voice was negative and her attitude was very cocky. Meanwhile, at least 20 other dishes of food were served to customers came after us. I wish I could give it a -1 rating.

Date of visit: February 2016
    • Value
    • Service
    • Food
Thank tsw7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 February 2016

Restaurant is up a fairly steep flight of stairs and it seems to share premisses with a Thai restaurant. On our first visit we ordered a set meal for 2 it was very nice but much too much for us, on the second visit we ordered a couple of dishes of the normal menu and were very pleased. I think a good indicator of the quality of the food is that on both occasions we were the only none Chinese diners.

Date of visit: January 2016
    • Value
    • Service
    • Food
Thank Silvertraveler55
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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