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Savings alert! 32% below average rates

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Reviews (978)
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All reviewscar parkthe kitchenbedroom deluxe apartmentlake view apartmentunderfloor heatingwalking trackfantastic viewshuge balconyserviced dailygas firelake wakatipumin walk into townbeautiful apartmentper daywashing machine and dryerstaff at receptionfree shuttle
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Reviewed 27 March 2018 via mobile

We stayed there for 4 nights during our stay in Queenstown i.e 12-16th March!
Our room was a lovely lake side view Apartment..it was very spacious and comfortable beds..room service was ok..because not much cleaning was done especially in the bathrooms!!Other than that a great place!! The shuttle service of the hotel is of gr8 help!!

Stayed: March 2018, travelled as a couple
Thank Priya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Oaks Shores, responded to this reviewResponded 5 April 2018

Hi Priya D

Thank you for your recent review , I am pleased to hear you had a wonderful stay at Oaks Shores and glad you enjoyed the facilities provided.

On behalf of the Oaks Shores team we wish you all the best for future travels and look forward to see you in near future

Regards,
Nitin.M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

We stayed at Oaks Shores 12th to 17th March and I am glad to write that its a lovely place. The location is beautiful, good view, nice in room facilities. The staff is very friendly, sincere and co operative and always willing to help and guide. My special mention to the gentleman on the front desk Mr. Kunal, whom I met on arrival. He very cordially greeted me, entered my details and helped me reach the room allocated to me. Oaks should be proud of such staffers

Room Tip: Corner suites are large and sunny.
  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank vpkverma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Oaks Shores, responded to this reviewResponded 28 March 2018

Dear vpkverma,

Thank you for your 5 star review

Its gives me great joy to read your review and sharing your experience on Trip advisor ,thank you for mentioning the staff member and I will pass your feedback to the team.

vpkverma thank you and we look forward to welcome you back in near future

Regards,
Nitin.M

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Reviewed 20 March 2018

Stayed here for a family vacation. The hotel was amazing, the views were breathtaking and the location was just perfect. The staff was very friendly, especially Maria at the front desk. She was very welcoming and accommodating. The shuttle to the city center is a plus. Thinking about making this an annual family getaway. Definitely recommend.

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Ana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Oaks Shores, responded to this reviewResponded 28 March 2018

Dear Brian F,

Thank you for your valued feedback

I am glad to hear you have enjoyed your stay at Shore and have plans to visit us back in near future.

Thank you for sharing the feedback on Trip advisor with the fellow travellers.

Look forward to welcome you back

Regards,
Nitin.M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

This hotel is on a steep site with many interconnecting blocks. This makes it a bit confusing when you are trying to get to and from reception, but it does get easier over time.
That is the only down side, since this is a lovely hotel.
There was a mix up by our travel agent and our booking had not come through, but the hotel receptionist (Maria) was really helpful and despite being full, managed to find a room available. Usually when this happens you get a forlorn room at the back of the hotel, but we did not. We had a standard room overlooking the lake and it was very pleasant. Even though it was compact, it felt like it had enough space due to the clever floor to ceiling corner window. The free shuttle into town was also a bonus.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Oaks Shores, responded to this reviewResponded 12 March 2018

Dear Mary,

Thank you for taking time to write your valued feedback

Thank you for mentioning the specific team member and glad to hear Maria was able to assist you with the last minute booking

Mary M we look forward to welcome you back in near future

Regards,
Nitin.M

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Reviewed 11 March 2018 via mobile

We spent 5 nights at Oaks Shore Queenstown NZ and it was lovely. Our apartment was roomy, modern and warm with views right out over Lake Wakatipu. There is a courtesy shuttle bus on the hour to take you into the town centre and back, a great restuarant and bar menu for all day dining. 24 hr reception and daily room service. Staff were very friendly. Definate recommend a stay here.

Stayed: March 2018, travelled with family
Thank jonesaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Oaks Shores, responded to this reviewResponded 12 March 2018

Dear jonesaus

Thank you for your wonderful feedback,

Yes, our restaurant has some yummy items in the menu and can be enjoyed by our "Call & Collect " Menu which is available in the rooms.

Our shuttle service is a valued addition to your experience which runs on specific times for all in-house guest .

jonesaus thank you and the team at Shores look forward to welcome you back

Regards,
Nitin.M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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