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“Ahhhmazing! ”

Jervois Steak House Queenstown
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Ranked #9 of 271 Restaurants in Queenstown
Certificate of Excellence
Cuisines: Steakhouse
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 23 August 2016 via mobile

So disappointed we didn't get to visit here again before our Queenstown trip ended. The food and service was amazing, one of the top restaurant experience I have had. Steak is cooked to perfection and the condiments and sides your can pick are delicious. We will be back for sure! Thanks to our waiter Spencer.

Date of visit: August 2016
Thank Nicole1986
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jervoissteakhouseqt, Manager at Jervois Steak House Queenstown, responded to this reviewResponded 25 August 2016

Dear Nicole1986

Thank you for your review,

It's great to read about your evening with us and that you regard us as a top restaurant experience.

I'll pass on your kind words to Spencer and we all hope to see back in the near future.

Kind regards

Patrick Reihl

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Reviews (1,434)
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787 - 791 of 1,434 reviews

Reviewed 22 August 2016 via mobile

Amazing service from Michael, his knowledge of the menu was impressive, especially the meat. Food was of a very high standard. We felt very welcomed and certainly not rushed. The wine list was extensive. Would recommend.

Date of visit: August 2016
Thank Kay O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jervoissteakhouseqt, Manager at Jervois Steak House Queenstown, responded to this reviewResponded 25 August 2016

Dear tonganKaty68

Thank you for your review,

It's great to read that Michael and the team made for a special night on your birthday. I'll pass on your kind words to Michael.

We hope to see you back at Jervois in the future.

Kind regards

Patrick Reihl

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Reviewed 21 August 2016

We dined recently as a family of three. While not inexpensive, this restaurant is the complete package-with ambience, excellent service, and very good food, (provided you are a meat eater).
The booking service over the phone was easy; they also do online but we were able to get more flexiblity by phone.
Greeting and wait staff are top notch-Spencer looked after us extremely well, including a leaving a message after we had left to say that I had left behind my glasses. i have never known a restaurant to make the effort with lost property before, so well done JSH.
The food was very good. My daughter and husband had steak-which is offered in a variety of cuts with a variety of sauces-both were superb. All the sides were excellent. I had the lamb ( two ways) which was nice but not as tasty as the steak. The calamari as a starter and the sticky date pudding were also enjoyed. Note the main courses are extremely generous and could easily be shared.
We visit QT often and this time particularly, some otherwise excellent food was marred by poor or indifferent service, including at 5 star establishments. JSH are doing a fine job to provide an overall excellent dining experience. They were very busy and deservedly so. Well done, team.

Date of visit: August 2016
    • Value
    • Service
    • Food
Thank stellamAuckland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jervoissteakhouseqt, Manager at Jervois Steak House Queenstown, responded to this reviewResponded 25 August 2016

Dear stellamAuckland

Thank you for taking the time to leave an in-depth review of your experience with Jervois Steak House,

We're very pleased to read about your evening with us, it's a big motivation for the whole team to keep up their hard work.

We all hope to see you back at Jervois next time you visit Queenstown.

Kind regards

Patrick Reihl


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Reviewed 14 August 2016 via mobile

The ambiance is superb at this restaurant. Great place for a night out. The food is expensive but I found it fairly average. A friend had forgotten to say how she wanted her steak cooked and was not asked. It was extremely rare and she only ate half before she could not continue. Happen to someone close by as well. Be sure to state how you want it cooked, although at a restaurant of this quality you should be asked.

Date of visit: August 2016
Thank Cookster_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jervoissteakhouseqt, Manager at Jervois Steak House Queenstown, responded to this reviewResponded 18 August 2016

Dear Cookster_11

Thank you for taking the time to leave a review,

I totally agree with you that cooking temperatures should be asked for every order and i'm very sorry that didn't happen. It is normal practice for this to happen so i will make sure to follow your comments up with my team.

If there is such a case where you feel your steak is under or over done and feel it is not to your liking we will always go out of are way to rectify the situation.

I hope we will see you back in the near future to show you what we can really do and why we have such a good reputation in Queenstown.

If you would like to make a booking with me directly via queenstown@jervoissteakhouse.co.nz, i can make sure i can show my appreciation for the points you raised

Kind regards

Patrick Reihl

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Reviewed 13 August 2016

We came for a late dinner on a Sunday night. We were early to our booking and then our table was late to be ready (by 20mins) so we went and had a drink (or 4) downstairs. When the table was ready the front of house came down and told us that our drinks were on the house. Was a really nice gesture Thank you! Perfect steak, perfect service and great atmosphere! :) We would come back again! :)

Date of visit: July 2016
Thank HannArdy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jervoissteakhouseqt, Manager at Jervois Steak House Queenstown, responded to this reviewResponded 18 August 2016

Dear HannArdy

Thank you for your review,

We appreciated your patience while waiting for your table and it was the least we could of done for the delay.

It's great to read that you had such a lovely time spent with us and look forward to seeing you back next time your in town.

Kind regards

Patrick Reihl

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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