We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing”
3 of 5 bubbles Review of The Waterfront

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Waterfront
Certificate of Excellence
Queenstown, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Disappointing”
3 of 5 bubbles Reviewed 7 April 2012

One word....horrid. These apartments are tired to say the least. Very dirty and in need of new everything. Not much in the kitchen cupboards, the cutlery looks as if it was purchased at Woolworths 25 years ago...didn't even want to eat with it. Beds uncomfortable and tiny bedrooms, lounge area a good size. Towels were so discoloured and old......should have been replaced years ago. Would never stay there again. Only good thing about it was the position although noisy with traffic out the front. We had a bedroom window which wouldnt close so hear all traffic noise toilet also dripped constantly.

Room Tip: Ask for a newly refurbished room if there really is such a thing as the others are dreadful. Cant im...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Desley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

235 reviews from our community

Traveller rating
    121
    82
    24
    5
    3
See reviews for
93
80
3
1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 2 April 2012

As you will note a few reviews refer to the place being a bit tired and some of the units no doubt fall into this category. The units are privately owned but managed by Mantra. Some units have recently been refurbished and are fantastic. We have stayed they on three trips and have had 2 great units and one older one. On our latest trip we had unit 3 plus studio unit 3a which makes up a three bedroom unit, it was fantastic. You can't specify a unit at time of booking so we have found the trick is to arrive well before the 2.00 o'clock check in and ask the staff to give you a renovated or newer room.
Having said all that, even if you end up with an older unit they are generally clean with all the same facilities and that is a small price to pay for one of the best locations in Queenstown. Across the road from the wharf, 100 metre LEVEL walk from the centre of town and fantastic views.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BazMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 8 March 2012

The location was perfect. 50m to some great restaurants and the main action. Very nice view from the very generously sized room. We had a 2 bedroom unit. There were a few things that detracted from the experience. The cupboards were missing a few things - only 1 bowl. 2 wine glasses. Bathrooms were very nice. Kitchen was a bit run down. Didn't try using the dishwasher as it stank. The front desk is not open beyond normal business hours - but picking up the key was pretty easy from the security box. Parking was a little difficult as it was a first come best dressed situ. We had to park around the corner on a 30 degree hill at one point.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 255060Pete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 2 March 2012

We have stayed here a number of times as it is close to town, is fully self contained and has good parking.

Room Tip: Try to get corner suites if you like opening windows in the bedrooms.
See more room tips
Stayed February 2012, travelled as a couple
Helpful?
Thank Jono J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis, Missouri
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

We 4 enjoyed our 2Br, 2Ba 4th floor apt. overlooking the beautiful lake for 3 nts. in Feb. The apt. is 2 blocks from the heart of the downtown action with convient places to eat & drink, we found everything we needed for fixing some meals in the unit, car park in the basement along with laundry , wifi free in the apt. the place was clean & quiet. would use again.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WmBrenner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Queenstown hotels
0.2 km away
Hotel St Moritz Queenstown - MGallery Collection
0.5 km away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#22 of 57 in Queenstown
4.0 of 5 bubbles 3,027 reviews
0.1 km away
Crowne Plaza Queenstown
Crowne Plaza Queenstown
#18 of 57 in Queenstown
4.5 of 5 bubbles 1,401 reviews
Show Prices
Show Prices
Show Prices
2.6 km away
The Rees Hotel & Luxury Apartments
0.4 km away
Sofitel Queenstown Hotel & Spa
5.7 km away
Hilton Queenstown Resort & Spa
Show Prices
Show Prices
Show Prices

Been to The Waterfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Waterfront

Property: The Waterfront
Address: 109 Beach Street, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #15 of 90 Speciality Lodging in Queenstown
Price range (per night): $197 - $460
Hotel Class:4 star — The Waterfront 4*
Number of rooms: 5
Official Description (provided by the hotel):
The Waterfront is centrally located just a short stroll from all the action of downtown Queenstown, and unlike many other resorts is situated on the same level as the lake. The Waterfront provides spacious one, two and three bedroom apartments right on the waters edge of Lake Wakatipu. With modern furnishings, apartments provide comfortable accommodation to suite all occasions. All rooms are self contained with full kitchens and laundries, heating, DVD & stereo system, iron and ironing board, in-house movies, intercom, Sky TV and security system. Penthouse guests have the added comfort of there own rooftop terrace and BBQ. From your lakefront facing balcony you can watch the famous TSS Earnslaw head out from the nearby Steamer Wharf on its daily journey across the lake. For those feeling energetic, take a walk around the lakes edge fringed with weeping willows and pine trees. Whether you are visiting in winter for action on the slopes, or to enjoy the many summer activities, The Waterfront is perfect for couples, families and groups alike. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia APAC, Wotif.com, Hooroo Pty Ltd, Booking.com, Odigeo, lastminute.com.au, Agoda, Hotels.com, TripOnline SA, HotelQuickly and Evoline ltd so you can book your The Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Breakfree The Waterfront Hotel Queenstown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing