Having booked a month in New Zealand we booked 3 nights here to start our trip off on a high note. Sadly nobody seemed to tell the staff that when you pay the prices charged by the Hilton you maybe expect some decent service.
Little things really irked like the sauna being off until someone entered it. If I wanted to spend time in a cold pine room I could do that in my shed! I know it's done to be 'eco friendly' (all big hotels favourite 'go to' line) but just keep it 'almost hot' instead. For the prices charged you would expect to be able to use it straight away. The alternative of the steam room was also not an option as it was out of service for our whole stay.
Restaurant was good but over-priced compared to the excellent food and service we received in Queenstown itself (particularly at Pier 19 which I would heartedly recommend)
On the plus side the water taxi is a great way to get into Queenstown.
We saw better and more convenient places to stay so can't really recommend.
Contrary to their claim, there ARE other hotels on the lake front and whilst being convenient for the airport it's a long way to town - certainly not walkable!
- Official Description (provided by the hotel):
- From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with lastminute.com.au, Booking.com, Expedia APAC, Wotif.com, Hotels.com and Odigeo so you can book your Hilton Queenstown Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Queenstown Hotel Queenstown