Check in was advertised at 2pm but by 615pm we were still waiting for both our rooms to be ready. The foreign receptionist working on New years day struggled to speak English but that may have been down to the fact she stunk of wine.
Once rooms were ready we found they had only supplied hand towels and some plug sockets in room didn't work and the internal door lock was missing as were the plugs in bathroom.
The room and whole hotel very worn out and shabby and standard or drinks and food at hotel was poor. In serious need of refurbishment as clearly hasn't been done since the 1980's. Also the very small outdoor pool was dirty.
Ok to stay if only using the hotel as a place to put head down at night for a few hours. It certainly is nowhere near the standard advertised. I would not recommend staying here at all if you can help it.
- Official Description (provided by the hotel):
- Swiss-Belresort Coronet Peak is a 3 star resort with 75 guest rooms, all with private bathrooms. Located just 7 minutes from the lively downtown Queenstown. It is the perfect location to escape the nightlife and recover from an adventurous day. ... more less
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