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Betty R

Very clean and tidy with friendly helpful staff

5.0 of 5 bubblesReviewed 27 Sept 2018via mobile
We are a family of five and as such finding suitable accommodation is not always easy. This hotel is amazing. It is very clean and tidy and perfect for a family. The host Grant was very helpful giving us a map and highlighting things that would be suitable for us as a family as well as outlining places to eat. I cannot recommend this place enough. The photos online do not do the place justice
Date of stay: September 2018
Trip type: Travelled with family
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Reviewed 23 September 2018

We stayed in Christchurch for one night only. Our family of 5 fitted nicely into the 2 bedroom apartment which was meticulously clean and very comfortable. The service was very friendly, with good local advice.

We would stay here again without question.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank colinl6482
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 September 2018

We expected more from our unit - I booked a two bedroom unit for a friend and I and we were very disappointed with the shower. It was raised and you needed to climb into it using a plastic stool. Very strange and not a pleasant or particularly safe experience. On the plus side the unit was clean and we loved the bedding. Another negative however were the beds as both of us found our beds hard and uncomfortable.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank bianca5699
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2018

I was fortunate enough to select the Tuscana for one night before heading to Australia back in June. This motel is well priced, very very clean, quite and well maintained. The room was large and well appointed. The owner (I'm sorry I can't remember her name) is a lovely person and look after me very well. I will be staying here again.

Date of stay: June 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank M T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 August 2018

I was given a ground-floor room. A good room for those with disabilities (large shower, handrails - but toilet roll holder and towel ring have been placed slightly too low).
Clean, but several things need to be fixed. The bathroom window wouldn't close properly; the carpet was fraying; cupboard doors in the kitchenette scraped on the floor. The taps on the bathroom vanity are too small - could do with an upgrade to a mixer tap, especially given water can be very hot.
I found the room quite noisy (there was a somewhat redundant ticking clock and the fridge shuddered regularly) and very light, even with the blinds and curtains closed.
Travelling for business means I like to have wifi - yes, it's free, but it's per device (hopeless if your aren't travelling alone) and drops out a lot.

Date of stay: July 2018
1  Thank RDR295
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2018 via mobile

Booked a 2 bdrm unit for our family and advised our usual late arrival - it’s never a problem here as it can be at other motels.
The heater and lights were on in unit 4 , so nice to arrive to on a chilly winters evening.
The Tuscana always has consistently high standards , so clean and comfortable, extras we enjoy are the plunger coffee, morning paper and tea selection.
Despite being on busy Bealey Ave, we have never been disturbed by traffic noise , so apart from other guests , it’s peaceful and a great nights rest is guaranteed .
Thanks very much , highly recommend.

Date of stay: August 2018
Trip type: Travelled with family
Thank heatherschmetz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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