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“Good Spot Great Service” 4 of 5 bubbles
Review of Tuscana Motor Lodge

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Tuscana Motor Lodge
Ranked #24 of 145 Hotels in Christchurch
Certificate of Excellence
Sunshine Coast, Australia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good Spot Great Service”
4 of 5 bubbles Reviewed 7 December 2011

My wifa and I and our 18 mth old son stayed one night and enjoyed our stay. Reception was very helpful in making sure we had a booking for our taxi to the Airport at 3.45am! Very helpful service in guiding us about the city. Within walking distance to the city and Botanical Gardens which are a must...especially the rose garden much to my wifes delight!
Nice and comfy and we had a wonderful big Spa bath in the room. The only qualms were a night light coming on out side the back window ocasionally through the night. Also we booked it on another website because it stated it was close to the Airport, when in actual fact it is a good 15 mins by Cab. Despite these minor issues, we had a great nights stay and would highly recommend it. We would definitely stay again.

Room Tip: Book the Spa!
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  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BikemanSunshineCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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284 reviews from our community

Traveller rating
    184
    82
    10
    5
    3
See reviews for
71
142
8
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Ipswich, Australia
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 5 December 2011

We stayed two separate nights at Tuscana Motor Lodge. while we were very happy with the rooms, we are over the moon with the customer service provided by Manager Carol!!! My husband seems to make it a tradition to loose things during the holidays and when we arrived on our last leg of the trip in NZ, he accidentally left his man bag in the bus. This had also his wallet in it and we were quite devastated.

Carol tried her best to contact Naked Bus by phone but they did not answer the phones. She allowed me to use her computer to send a 'lost property' message. This all happened at a busy time for her but she was so helpful. But then we heard that the bag had been found and that the driver had it with him. Carol offered to drive over there in the evening- to the other side of Christchurch - and pick it up. The next morning we had our bag back. Only the money and a water bottle was missing. The person who took it must have been thirsty! :-)

But this was not the end of Carol's helpfulness. she always provided a free service of driving us to the airport. She does this not just for us but also for other guests. Carol should get a medal! Whoever has her services is very lucky indeed! THANK YOU AGAIN CAROL!

Room Tip: There is a backpackers place next door. Although it was not noisy there was some talking etc until l...
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Geertje37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
111 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 22 November 2011

Stayed at Tuscana twice at start and finish of our South Island trip.We were picked up from the Station on arrival from Picton by Jude, Friendly and clean motel, nothing to much trouble, nice rooms spotless with very nice fittings and furniture. Jude ran us out to the airport in the morning to collect our hire car, the CBD location being unavailable due to the earthquakes.On our return several days later Jude helped us with masses of info of what you could still do in Christchurch.Food and drink available within walking distance on Papanui Road. Christchurch is slowley being reserected dont be frightend to visit they need your dollars.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sirleeolgit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Level Contributor
58 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 8 November 2011

Stayed in the 2 bedroom motel for a night before starting our South Island Tour. Chosen this property based on the good review from TripAdvisor, and it doesn't disappoint us! The unit that we stayed in is clean, and there is really nothing much to complain about.

  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Micjas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Palm Beach, Florida
Level Contributor
118 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 23 August 2011

We spent a month traveling New Zealand. Carol & Sue were the 2 most remarkable, helpful motel operators that we on this trip. We had 2 snow days in Christchurch and they went out of their way to help us enjoy the winter wonderland.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CaptErnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanBil, Owner at Tuscana Motor Lodge, responded to this review, 26 August 2011
Thank you very much for the favourable review. Carol and Sue are tops when it comes to customer service. Thanks for highlighting it and we hope the snow days were a bonus for you!
Cheers. Colin and Jude
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tuscana Motor Lodge

Property: Tuscana Motor Lodge
Address: 74 Bealey Avenue, Christchurch 8013, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Hotel Style:
#10 Best Value Hotel in Christchurch
#12 Family Hotel in Christchurch
#14 Romantic Hotel in Christchurch
#20 Luxury Hotel in Christchurch
#20 Business Hotel in Christchurch
Price range (per night): $128 - $193
Hotel Class:4.5 star — Tuscana Motor Lodge 4.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Tuscana Hotel Christchurch
Tuscana Motel Christchurch

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