Family holiday booked in Dec 2010 for April 2011, but could not stay due to the earthquake. Refused refund of any sort despite knowing several weeks in advance that the accommodation would not be available.
Do not deal with this company as better accommodation is available within the Christchurch area that do not have such restrictive cancellation policies.
- Official Description (provided by the hotel):
- All of our suites have been designed with your luxury and comfort in mind. From the European stainless steel appliances in the kitchens, to the wonderfully luxurious Super King Beds, we have taken every step to ensure that you have a relaxing and fantastic stay with us during your time in the Garden City. We are setting the benchmark for luxury standards, and our well-appointed suites range covers the following room types: Studios, One, Two, and Three Bedroom apartments to suit any traveller’s configuration requirements. With options such as fully equipped kitchens and laundry facilities, jet-spa baths, pamper packages and carefully designed accessible suites, we will be able to meet your needs. ... more less