We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Novotel Wellington(Wellington)(Great Value!)
USD 126
USD 110
Booking.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
USD 182
USD 139
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Copthorne Hotel Wellington Oriental Bay(Wellington)(Great Value!)
Free cancellation until 27/07
Book now, pay at stay
USD 127
USD 114
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
ibis Wellington(Wellington)(Great Value!)
USD 95
USD 77
Booking.com
View Deal
  • Restaurant
  • Bar/Lounge
Rydges Wellington(Wellington)(Great Value!)
Free cancellation until 26/07
USD 129
USD 118
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Quality Hotel Wellington(Wellington)(Great Value!)
Free cancellation until 27/07
Book now, pay at stay
USD 124
Booking.com
View Deal
  • Free Wifi
  • Pool
Travelodge Hotel Wellington(Wellington)(Great Value!)
USD 77
USD 72
Booking.com
View Deal
  • Restaurant
  • Room Service
USD 166
USD 146
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
At Home Wellington(Wellington)(Great Value!)
USD 107
USD 104
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Fitness centre
The Cambridge Hotel(Wellington)(Great Value!)
USD 51
USD 43
Agoda.com
View Deal
Certificate of Excellence
  • Restaurant
Reviews (694)
Filter reviews
694 results
Traveller rating
119
281
193
62
39
Traveller type
Time of year
LanguageAll languages
More languages
119
281
193
62
39
Show reviews that mention
All reviewscuba stexpress breakfastgreat locationrooms are smallcq hotelmini fridgerestaurants and shopscuba mallfree wifitea and coffeeroom ratestayed nightste papabuffet breakfastwellington citycable carlambton quay
Filter
Updating list...
22 - 27 of 694 reviews
Reviewed 5 April 2018 via mobile

In the heart of the city on Cuba street to all walking distance to i-site Te papa and the water front along with plenty dining places in the area
This is just enough to rest your head
Reception area was good with friendly staff
On site with a bar gym and pool
Rooms are quite small but needs more attention to cleaning and dusting as window silk had dust along with the bathroom skirting with dust
Shower plug underneath was very dirty with thick filthy muck
Bathroom are very small as you step out of shower you have the basin in front and wall behind you so its very congested
The drape in room had a long piece of hair
There is no fridge in room
Also a lot of noise coming from the street in the evening
Complimentary breakfast is very basic called the espresso providing tea coffee croissant bread cake muffin English muffin spreads juice
Upgrade for cereal is about $15.can't remember what else was included with it but wasn't worth it
And for full continental breakfast was $23. Was overpriced

Overall experience out of 10 would be 5

Stayed: March 2018, travelled with friends
1  Thank S p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 6 April 2018

Dear S p,

Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations.

Please feel free to contact the hotel directly if you would like to make any suggestions on how we could make our customer experience better. We'd appreciate any further feedback you may have.

Thank you again for sharing your experience and it is my hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018

This hotel is the impoverished sibling of the Quality Hotel Wellington next door. We really had the sense of being in a place where every effort is made to reduce quality and costs.

The worst aspect of this place was our room. It was small and crowded, with barely enough room to open our suitcases. We each had a narrow single bed--they were reasonably comfortable, but definitely not roomy.

What was shocking was that the one window in our room was small and located very high up. The window ledge was six or seven feet above the floor. There was no air conditioning whatsoever, and we needed some fresh air. So, I actually had to stand on a chair and reach up to push the window open. At that point, I noticed that our window looked out onto a kind of vertical corridor consisting of brick walls and other windows. No view whatsoever--not that we could have seen anything anyway, since the window was so far above our heads.

It was like having a room in the basement. We thought we were on the ground floor. The saving grace, for what it was worth, was that the ceiling was high.

I would not recommend this place. Presumably not every room was like ours, but we were not impressed. If you have the money, maybe spring for the Quality Inn next door.

Room Tip: Avoid rooms on the ground floor.
  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Introvertica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 27 March 2018

Dear Introvertica,

Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations.

Please feel free to contact the hotel directly if you would like to make any suggestions on how we could make our customer experience better. We'd appreciate any further feedback you may have.

Thank you again for sharing your experience and it is my hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

Where to begin. Old , broken down hotel on a noisy busy street. Construction all around- rooms so small only doubles will fit. The linen as old a small hotel and not even a bar of soap for the old cracked sink.The windows rattle all night and you cannot open them because of street noise. So rooms very stuffy and hot. A very overpriced breakfast(28$) and overpriced room. Staff a bit unhelpful but manager very nice . Would never suggest anyone stay there

Room Tip: Stay somewhere else
Stayed: March 2018, travelled as a couple
Thank Mara246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 23 March 2018

Dear Mara246,

Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations.

Please feel free to contact the hotel directly if you would like to make any suggestions on how we could make our customer experience better. We'd appreciate any further feedback you may have.

Thank you again for sharing your experience and it is my hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018 via mobile

Imagine if a hipster bought a rundown hotel and wanted to fix it up like a Hilton but ran out of money and you have a good idea of this hotel. It’s fine but filled with annoying ‘eco friendly’ features like having to put your room key in a socket to get electricity in the room. Honestly the most uncomfortable bed I’ve ever laid on as I can literally feel each individual spring in my back. Otherwise the rooms are small but fine and it’s quiet and seems safe. Parking is unpleasant. It’s a solid meh.

Stayed: February 2018, travelled solo
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 2 March 2018

Dear Richard B,

Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations.

Please feel free to contact the hotel directly if you would like to make any suggestions on how we could make our customer experience better. We'd appreciate any further feedback you may have.

Thank you again for sharing your experience and it is my hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2018 via mobile

Room was very small but tidy. No air conditioning. The bathroom was also tidy but could benefit some maintenance. Note that there was some noise associated with current building/consolidation operations on the backside of the hotel, starting from 8 am. The location is great in Wellington and the staff was very friendly. We enjoyed the complimentary breakfast very much. I would definitely stay there again.

Stayed: February 2018, travelled with friends
Thank Benoît M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 28 February 2018

Dear Benoît M,

Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We look forward to another opportunity to be of service to you in the near future! Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews