We used this ferry to visit Eastbourne for the day. The tickets were easy to purchase; there is a ticket office near the waterfront close to where the boat is. I found the staff onboard friendly and helpful.
We used this ferry to visit Eastbourne for the day. The tickets were easy to purchase; there is a ticket office near the waterfront close to where the boat is. I found the staff onboard friendly and helpful.
The ferry ride itself was fabulous but the captain and his staff were rude and unfriendly. I did 2 trips in 1 day and on both trips observed the captain talk down to customers and be extremely rude when they asked him simple questions. His bad attitude seemed to rub off on the younger staff taking bookings and working on the ferry. I would use the service again due to its convenience and cost effectiveness but would expect to be greeted by a captain who was a bit happier and approachable.
Such an easy process. Ease of purchasing tickets.. Good information on web site. Good information from office staff too.
Very lucky to ride on new electric ferry Ika Tere
I was spending a day in Wellington and most restaurants and coffee shops were closed because the government was shut down for the week between Christmas and New Years. I took the ferry to Days Bay since there were restaurants there. The ferry was a nice ride but got a little rough in the middle of the trip but was otherwise a nice ride. The neatest part of the ride was when a group of dolphins starting riding along the ferry.
We wanted a short tourist outing so bought return tickets for Days Bay. Great value. Seeing Wellington from the water was great - beautiful city. The staff were all really friendly. The ferry was comfortable. Would recommend.
Family trip of 13 people across to Days Bay return via Matiu Somes Island great entertainment for the young children at a fair price. Great for the family to see the harbour via a very slick operation at each stop.
The ferry is clean and tidy with the staff being very attentive from the shore crew to the Captain and crew