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“Great food: staff stretched.”
Review of Polpetta

Polpetta
Ranked #25 of 188 Restaurants in New Plymouth
Certificate of Excellence
Restaurant details
Reviewed 6 April 2018

We had the same excellent food experiences as described repeatedly in other reviews. The current pilaf rice 'base option' was very special. The prices were great with no main more than $24. Desserts, at $14 a pop for a variation on icecream, didn't feel as good value.

This is a small restaurant with 40 covers that I could count. That makes it noisy (or buzzy, depending on your perspective). Those a bit hard of hearing may struggle. On a Tuesday night the place was full by 7pm and at times the staff were struggling. For some periods there was just one waitress who appeared to be covering all the tables. My wife and I are former hospo workers so really felt for her, as this isn't a fair workload. Nevertheless, she managed to stay friendly throughout.

But as a result of the workload, it took nearly 20 minutes to take our order, and our request for dessert menus was forgotten and had to be followed up. At the next table, there were two order mixups. It took nearly 80 minutes for two courses, which was a bit tight given that the booking engine warned us repeatedly that we had only 85 minutes for our meal before they would want the table back. Didn't detract from our overall meal as we weren't in a hurry, but enough to deliver a four star review instead of a five star one.

    • Value
    • Service
    • Food
Thank Borderlinetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 90 reviews

Reviewed 4 April 2018 via mobile

Recommended by a lovely person at The Dept cafe in New Plymouth.... certainly lived up to the suggestion...totally delicious flavours.. lots GF and just plain yum. Polenta Chips were superb.

Thank janetteeve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018 via mobile

This place sets a whole new standard in a balanced NP dining experience for price, location, venue, service and food.

A Genuinely unique food matching event - tons of thought has gone into the meatball themed menu - sound out there but it works - you can blend to your own taste and culinary desires.

Starter, mains and deserts all impressed as did the peach and feijoa mohito! Yes strog sauce is super special.

Stoked I found it and annoyed I hadn't earlier. Highly recommended.

Thank Liam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018

A nice surprise this place. Many choices on Menu with different balls, meat, chicken seafood, vege, all ya sauce and base and delicious! Spiced pear mojito's are the business.

Thank Donna Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

Not a huge restaurant but sooo good. So many choices that caters for everyone's tastes. Our party of 5 shared 3 starter plates before we each choose our type of meatballs, a sauce and a salad/Veges. My vegetarian meatballs with a tomato sauce on a vegetable mash was delicious. The desserts were equally as good for those who still had room.
Service was friendly and efficient. Prices were great.

Thank kiwitriper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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