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Reviews (1,074)
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All reviewshoneymoon suiteone bedroom suitenew zealandsmall kitchenettete puiagreat place to staythe ground floorfree wififenton streetwater pressurewai o tapucomfortable bedroad noisetown centrewould definitely stay here againshort drivehot tub
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Reviewed 2 April 2018

I asked about a million questions and they did their utmost to answer every one, including ringing the lakeside cafe they'd recommended to check it was open (it wasn't). Lovely to have not just a bath but a SPA bath!

  • Stayed: March 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Alison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 4 April 2018

Hi Alison,
Thank you for coming to stay, it was an absolute pleasure hosting you.
Kind regards
Shirley & Allan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

The motel is very convenient in town. The room was very clean, we enjoyed the spa tub. The owners told us about the redwood forest and we enjoyed a nice walk. We were able to walk around town from the motel.

Stayed: March 2018, travelled as a couple
Thank botanicatravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 2 April 2018

Thank you for taking the time to write a review for the Silver Fern, pleased you enjoyed your stay,

KIndest regards
Shirley & Allan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

This is a wonderful motel. The room is fairly spacious and the bathroom is very large. The amenities in the bathroom are wonderful, including the pumice stone! Wonderful shower. There is a large spa tub which we didn't use but looks nice....very big! The whole unit is updated beautifully. My only complaint is the bed. It is a queen....we prefer king or twins....and it is too hard. It needs another pillow top. My hips were a little sore. Otherwise, a great spot.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 32brucebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 28 March 2018

Thank you very much for the positive feedback. It is difficult to get the beds right for everybody as its a personal thing.
We do have king beds in some of the rooms and we hope to welcome you back in the future.


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Reviewed 22 March 2018

In many ways Silver Fern is one of a number of motels and hotels along motel mile in Rotorua. It is well located on Fenton Street by the racecourse about one mile to walk (15 mins into the centre and restaurant area) but especially well located for Te Puia.
However, what sets Silver Fern apart is the loving care it is serviced and managed by Paul and Carole, the English management team on site, for whom nothing was too much trouble. Information, bookings - they were there to assist at any time.
A motel is a motel but this was well kept, thoroughly clean and well equipped. It offered good value for a two day stop to visit the sites of Rotorua. The washing facilities were particularly useful whilst touring. Ample parking.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank NRB20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 24 March 2018

Thank you very much for taking the time to post a review. We are delighted to hear how much you enjoyed your stay with us and will pass on your comments about the cleanliness to our team.
we hope to get the opportunity to welcome you back to Silver Fern in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018 via mobile

You should stay here. It’s a short drive from downtown Rotorua, it’s a short drive to the mountain biking in the Redwood forests, but most of all it’s a really great facility run by people who really care.

You might have a monstrously large spa hot tub in your suite! I did. There is a laundry for washing your mountain biking gear, they give you Fresh milk when you check in!

This is the best place to stay in Rotorua

Stayed: March 2018, travelled solo
Thank warwickp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 23 March 2018

Thank you for taking the time to post such a positive review.
We will gladly pass on your comments to all involved. It was a pleasure to meet you and contribute to your enjoyment whilst visiting Rotorua.
we welcome the opportunity to welcome you back to the Silver Fern in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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