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“Bad Experience”

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Kuirau Park Motor Lodge
Ranked #86 of 91 Hotels in Rotorua
Reviewed 15 October 2017

Bathroom full of mold, cups & plates filthy, sky didn't work, TV covered in dust, no hot water in kitchen, stove broken, unit looked like it hadn't been cleaned from the last traveler. No private spa pool as advertised, communal spa pool didn't look clean & the heated pool was dirty & couldn't be used.
My daughter, myself & her three children checked out with in the hour refusing to stay there any longer.
The proprietors comment was this is what you paid for. DISGUSTING!!!

Room Tip: Devonwood Manor Motel
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  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank 999val
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 98 reviews

Reviewed 6 August 2017

This motel is for the more budget minded traveler, it has good size rooms, and everything worked. It was however dated and in average condition, if you are the type of person who looks for fault, you will find it here, If you are on A budget, this could work for you. The location is close to town (Walking distance) and is right next to Kirau Park

Stayed: May 2017
2  Thank Steven N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017

Very old and tired but comfy enough and fair for budget. Chose it because it had kitchen facilities so could prepare breakfast and snacks. Warm enough and comfy with one double and one single bed. Perhaps not squeaky clean. Bath with very hot water,most welcome as we both picked up horrible colds on flight over. Room not cleaned daily, just bin emptied it seemed but Receptionist very friendly, came over with lots of extra towels and tea bags. She was nice and sympathetic to our coming down with colds.
Location great, next door to park with geo thernmal pools which you can see for free.
In the other direction,short walk to mall for shopping.
Everything walking distance.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank anitabarnes88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

Super nice welcoming by the receptionist.... the room was warm , good size and had a kitchen area which included a fridge, oven, microwave, tea and coffee making facilities,everything was pretty dated but clean. Flat screen tv with sky channels ! Towels were supplied,got extra towels for the minerals pool, beds were comfortable. Staff were amazing, friendly and helpful and laundry facilities were available to use. Perfect location for visiting sites of Rotarua. We planned one night, than heading to Tauranga,...But the friendly receptionist, both,....made us to stay another night and do a day trip to Tauranga and come back. We like it here, feels home away from home. I think we will come again :-) specially after the worst night in a motel around the corner, astral motel and backpackers, this was heaven !

Stayed: July 2017, travelled as a couple
Thank India2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017

After having check in for our 2 nights stay, we discovered there were only 3 pieces of bath towels for the 11 of us in the 2 units. Then one unit discovered no hair dryer. Then bathroom floor cloth and kitchen towels were missing. Ran down to reception to ask for these items when discovered they were missing from the rooms. One unit is very run down with no proper upkeep.
First night was a nightmare with next door guests having party time, making a lot of noises and running up and down the verandah till 2am.
2nd day incident: we went out for the whole day from morning till evening. Came back to discover the door to our unit was opened. Though nothing seems to be missing but we are scared of the lack of security though the staff assured us there was surveillance camera.

  • Stayed: May 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank DorothyCheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kuirau Park Motor Lodge

Address: Corner Hinemoa/Ranolf Sts., | PO Box 837, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Parking Kitchenette Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Spa Hotel in Rotorua
Price Range: AU$94 - AU$168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kuirau Park Motor Lodge 3*
Number of rooms: 25
Official Description (provided by the hotel):
Located at main road of Rotorua, Our premises is just walking distance away from city focus of shops,restaurants and cinemas. An amazing day can be started from Kuirau Park, the local hot pot situated next to us, including hot springs and mud pools, for exploring the city steeped in Maori history and legend. All guest unit is self-contained with full kitchen and some of them are wheelchair accessible. Free wireless connection and SKY 50+ digital TV are offered. Genuine mineral SPA as well as an outdoor swimming pool gives you opportunity having water fun. ... more   less 
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Also Known As:
Kuirau Park Motor Hotel Rotorua

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