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All reviews car lift ceiling fan council car park countdown supermarket studio apartment washing machine and dryer self catering per day new zealand central location air conditioning historic building laundry facilities art deco the ground floor within walking distance short stroll
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Reviewed 22 June 2017

Recently stayed there for 2 nights . Staff was very helpful as we checked in late and clean room . Comfortable bed and sofa .Only thing is to say is to change the rubbish bins as they have rust on them .Staff guided us to do things in Napier .

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
1  Thank chrisdoyle91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017

Upon our arrival we were nicely welcomed (without any fuss) and shown how get into the carpark and our room. The car lift was a new experience for me - but easy to use and locating the car on the second level gave me a feeling of greater security for the vehicle. The room was compact but had everything you would need for a short stay. A supermarket was nearby and the main street of Napier only a couple of hundred metres away (all within easy walking distance) There was a lovely reading room next to the entrance where you could get good complimentary expresso coffee. We will stay again next time we are in Napier.

Room Tip: The new rooms at the rear of the building
  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Zoe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2017 via mobile

Arrived here on a Sunday from Gisborne as part of our tour of NZ.
Attentive staff who gave us a tour of the facilities including the car park. There is a charge but the car was going to be parked for the couple of days we were here.
Comfortable room, no view but contrary to other reviews there was a new air conditioning unit.
They have been up dating rooms.
Studio apartment with basic cooking equipment, adequate for us.
Easy reach of town centre and supermarket.
Staff very helpful in pointing us in the right direction for attractions, eating places etc

Stayed: February 2017, travelled as a couple
1  Thank aholden862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2017

Having spent 3 nights here, 3rd floor, overlooking carpark, I had no real complaints. There is a lift in the hotel. The room was warm, clean and most of what you would need was supplied, except a shower hat! King sized bed, most comfortable, the pillows needed upgrading, but OK The kitchen area, had a sink, microwave, small stove top, crockery, cutlery, tea & coffee facilities. Bathroom: plenty of hot water, warming towel rack, toiletries, towels were fine. No door on shower stall, which I found strange, just the shower curtain, so some water would escape on to the bathmat. Large window, letting in plenty of natural light with a pull down blind in bedroom area. Overhead fan, heating & cooling system on wall, dvd player, small tv, digital bedside clock radio and free WI-FI. The reception girls were very nice and helpful. The Quest is close to a small, pretty park, Clive Park I think it was called, and the Intercity Bus terminal is just behind the park, so handy for the Quest. There are 2 nearby Countdown (Woolies in Oz) supermarkets behind the Quest and a Pak n Save. Not far to walk to the seafront and shops, with plenty of cafes etc along the way. The accommodation rates are reasonable and I will return here to stay again as Napier is a beautiful city.

  • Stayed: May 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Possomchops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2017 via mobile

The hotel is well situated to get round on foot with Countdown and a number of coffee stops within 5 minutes. The waterfront and all the restaurants are about 15min walk.
Rooms are clean and have all necessities. Only complaint would be the monitor sized TVs.
Staff are welcoming and eager to assist and give recommendations.

Stayed: May 2017, travelled with friends
1  Thank scottyAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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