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Reviewed 9 May 2019

The best hotel in Auckland and a must stay for family and business. A beautiful experience as they treated me wonderfully. Cannot compliment the staff enough and also the rooms where maintained at a high standard have no complaints. Nothing to say other than a wonderful experience.

Room tip: Best location, great rooms and wonderful staff
Date of stay: May 2019
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Chris5633
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 14 May 2019

Dear Chris,
We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take pride in that.
I shall certainly convey your compliments to the housekeeping and front office staff.Thanks for complimenting about the location of the hotel, we are quite central to all city requirements.
I hope your trip back home was fine.
We now look forward to your next stay
Regards
Ajay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2019 via mobile

We stayed at VR as a couple with our son of one year old. All accommodations were arranged nicely for ourselves and the toddler. The room was clean and spacious, excellent for the baby to crawl and play during the evening and morning. Having a microwave in the room is a big plus.

Location wise VR is situated excellent. Close to go out and eat in the evening and only a shirt walk from the city centre.

Great value for money, happy customers.

Date of stay: May 2019
Trip type: Travelled with family
1  Thank 13davev
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 14 May 2019

Dear Dave,
We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take pride in that.
I shall certainly convey your compliments to the housekeeping and front office staff.Thanks for complimenting about the location of the hotel, we are quite central to all city requirements.
I hope your trip back home was fine.
We now look forward to your next stay
Regards
Ajay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2019 via mobile

I would highly recommend this hotel to Auckland visitors!
Wonderful property in the heart of Auckland city.
The location is amazing and the rooms were very comfortable. Housekeeping was efficient too.

Date of stay: April 2019
Trip type: Travelled with family
Thank Jasmine A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 9 May 2019

Dear Ms Jasmine,
We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take pride in that.
I shall certainly convey your compliments to the housekeeping and front office staff.Thanks for complimenting about the location of the hotel, we are quite central to all city requirements.
I hope your trip back home was fine.
We now look forward to your next stay
Regards
Ajay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2019

Great location. Easy walking distance to City Centre.
Great spot to stay in where you dont need a car because of easy walking to City highlights and Hop On Hop Off Bus system.
Rooms very clean and tidy.
Friendly staff.

Date of stay: April 2019
1  Thank Mike H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 9 May 2019

Dear Mike,
We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take pride in that.
I shall certainly convey your compliments to the housekeeping and front office staff.Thanks for complimenting about the location of the hotel, we are quite central to all city requirements.
I hope your trip back home was fine.
We now look forward to your next stay
Regards
Ajay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2019 via mobile

One of the best hotel in CBD area. I had an excellent experience during my one night stay. Staff were professional and friendly. Check in and check out was prompt and easy. Breakfast and room service dinner was awesome too! Sarah is very helpful and polite. We will be back again, for sure.

Date of stay: May 2019
Trip type: Travelled as a couple
Thank ashleycX1847WE
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 9 May 2019

Dear Ms Ashley,
We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take pride in that.
I shall certainly convey your compliments to the housekeeping and front office staff.Thanks for complimenting about the location of the hotel, we are quite central to all city requirements.
I hope your trip back home was fine.
We now look forward to your next stay
Regards
Ajay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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