At check-in and out, the service was friendly and helpful. The concierge as well, was very helpful and insightful. Especially with organizing transport to and from the hotel to the airport. Let us know that some taxi drivers will over charge tourists ($100+), so beware and organize transport with the concierge. Also, they were very helpful when the airport lost my luggage and had it delivered to our room. The room & the hotel staff was also very helpful and friendly.
Right in the heart of the city. It was a great location to walk around and explore the city. Right next to many eateries, cafes, museums and of course the Sky Tower.
The room was very clean. It was nice to see there were no worn spots, or scraped furniture or walls. It was kept very nicely. Even the hallways were well maintained and decorated. The room size was average and room service was helpful, friendly and fast.
It should be noted, that I'm not a gambler, nor did I gamble, so I can't comment on the Casino. Which I was nervous about noise - being a Casino and all, and it was perfectly quiet. I easily recommend SkyCity Hotel and would stay here againMore