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“Sky City - Slightly Above Average” 3 of 5 bubbles
Review of SKYCITY Hotel

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SKYCITY Hotel
Ranked #11 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersGold level
Singapore, Singapore
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Sky City - Slightly Above Average”
3 of 5 bubbles Reviewed 23 May 2012

We got a pretty good offer at Sky City, hence, decided to stay here. Check their websites for good offers, they have buy 3, get 1 night free etc.

We were in Auckland for around 3 days. During this time, we lodged at Sky City. I am reviewing only the rooms. We picked the Deluxe Std Room on the non smoking floor. The room was quite small and the bathroom was not great either. The heater did not work - we were there during winter. But the staff were kind enough to move us immediately to a different room.

The place of course has its advantages -
*Very close to queen st
*They have a shuttle bus that takes you on a small city tour - the bus captain is such a sweetheart! Dont miss this one
*They have many restaurants around. Indian, Mexican, Chinese etc. We tried many. Most were quite good.

Some Tips-
*Choose the floors which are at least 10+ [Please dont expect a view, nothing spectacular].
*Use the buses arranged by the hotel. They take you around, drop you off at the museum, queen st etc and also pick you up. Just sync up your timings.
*Do not opt for breakfast. Nothing great there anyway! Just get out and explore. There are so many places.
*Make sure you try the casino - @least for the kicks! It is a good, fun place!
*If you think you can avoid weekends to avoid excess cost, think again. These guys have almost same cost through the week.

Most importantly, have fun! :)

Room Tip: always choose the 10+ floor
See more room tips
  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SurabhiDhanke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 17 April 2013
Dear valued guest,

Thank you for taking your time to post your review.

Whilst we did not meet your expectations on this occasion, we hope to have an opportunity to meet if not exceed your expectations in the future.

We look forward to welcoming you back soon.

Best
Admir

admir.mullaaliu@skycity.co.nz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (382)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 May 2012

Right from arrival the welcoming nature and friendliness of the staff made us feel great. The room was fantastic along with the room service and food. Our stay was thoroughly enjoyed and we look forward to coming back again. I would highly recommend this package. A+++ service.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Filly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 12 April 2013
Dear valued guest,
Thank you for your recommendation of SKYCITY Hotel on TripAdvisor. I appreciate you taking the time.Should you return to Auckland City our team will be delighted to welcome you back to SKYCITY Hotel.
Best wishes
Admir Mullaaliu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
93 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 19 May 2012

What a great hotel, central city location only few mins walk to Queen St which is main shopping street, and 10 mins to viaduct, room very large with friendly reception desk and great concierge staff, who were really helpful with directions and things to do. Even though located within casino, very quiet. Lots of eating places nearby. Rooms very well equipped and the beds are huge and so comfy. Extremely clean. Definitely recommend. Also they have discount taxi service to the airport, which was fantastic.

Room Tip: even though we didn't have a view of harbour, you don't spend heaps of time in the room so d...
See more room tips
  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pat0409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 12 April 2013
Dear valued guest,
Thank you for your recommendation of SKYCITY Hotel on TripAdvisor. I appreciate you taking the time.Should you return to Auckland City our team will be delighted to welcome you back to SKYCITY Hotel.
Best wishes
Admir Mullaaliu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coffs Harbour, Australia
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 17 May 2012

Upon our check-in only one or our rooms was ready. Check in was slow and the staff member was not very friendly at all. Our allocated room we were given was a garden view. We had booked 2 Harbour View rooms. Thank you to the senior staff member who in a flash fixed both our bookings. The room was clean,comfortable, just a better & larger room overall than the garden view.
The location is good. Though it is a steep walk back up,we caught a taxi as had a elderly person traveling with us.

The Buffet breakfast was terrific and it had lots of variety.
The Casino was enjoyable and not very busy while we were there.
Concierge at this place made our stay very special. A big thank you. :)

Internet....... Take your on laptop & pre order data with Telecom, it is so easy

Overall a good visit. Would visit again

Room Tip: Harbour View room
See more room tips
  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gator0017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 12 April 2013
Dear valued guest,
Thank you for your recommendation of SKYCITY Hotel on TripAdvisor. I appreciate you taking the time.Should you return to Auckland City our team will be delighted to welcome you back to SKYCITY Hotel.
Best wishes
Admir Mullaaliu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 May 2012

My wife and I got a chance to spend 4 night in Auckland. The reviews I read made me feel quite comfortable about booking and I was not disappointed. The staff is friendly and welcoming. My room (Harbor View) was very well equipped. The harbor views aren't the best but they beat looking at rooftops on the other side of the hotel. The king bed was comfortable and room service is pretty reasonable. The hotel is buzzing all day because of the Casino and the tower but you would not know that in the room as it is very quiet inside.

Parking is a tad expensive but what options does one have in the middle of the city. The harbor is within walking distance and so is queen street. Parnell is within 10 minutes to the hotel. I would highly recommend this hotel.

Room Tip: Harbor view is the way to go.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kamsutra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 12 April 2013
Dear valued guest,
Thank you for your recommendation of SKYCITY Hotel on TripAdvisor. I appreciate you taking the time.Should you return to Auckland City our team will be delighted to welcome you back to SKYCITY Hotel.
Best wishes
Admir Mullaaliu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SKYCITY Hotel

Property: SKYCITY Hotel
Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Auckland
#8 Romantic Hotel in Auckland
#10 Luxury Hotel in Auckland
#12 Family Hotel in Auckland
#14 Business Hotel in Auckland
Price range (per night): $204 - $487
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Official Description (provided by the hotel):
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Wotif.com, Booking.com, TravelClick, Hotels.com, Expedia APAC, Odigeo and Agoda so you can book your SKYCITY Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
SKYCITY Hotel Auckland, New Zealand

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