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“The clock that thinks it's a searchlight” 4 of 5 bubbles
Review of SKYCITY Hotel

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SKYCITY Hotel
Ranked #11 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersGold level
United Kingdom
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“The clock that thinks it's a searchlight”
4 of 5 bubbles Reviewed 3 March 2012

My wife and I stayed for two nights as part of a tour of NZ - the package booked the hotels for us. We were very happy with this place. It's a modern city centre hotel very conveniently located.

We didn't use the restaurant because we went out and found places very near at hand for breakfast and dinner. We ate at the Midnight Express Turkish restaurant just down the street - never eaten turkish before: all excellent.

Its location is very good with an easy walk to shopping and attractions.

The room was very large, very nicely equipped and decorated, good view over city - with an enormous bed. It must have been 7 foot across. The room was exceptionally bright and airy. Everything was very clean and fresh.

Bathroom was very nice in particular - very nice shower. Loo very pwerful too.!

Air con quiet and efficient.

Downsides - you only got 30 mins of free wifi in the lobby. Having just spent two weeks in the Philippines with free wifi everywhere, this was a disappointment.

And the other - that was the clock. It was very complex - clock, alarm, radio and CD player but no instructions on how to operate it. But the display was so bright that it lit up the room at night - wwe were making shadow animals on the ceiling!! In the end I think we either unplugged it or turned it face down: made us laugh though.

A good start to our NZ experience. No real complaints and lots of positives.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dai_the_Welshman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 19 April 2013
Dear valued guest,

Thank you for taking the time to post your review.

The team and I look forward to welcoming you back to SKYCITY Hotel in the near future.

Best
Admir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,813 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (385)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Newbury, Massachusetts
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 March 2012

Stayed here 2 nights to get rid of the jet lag and again before we returned home on our 3 week honeymoon. Location is superb as was the service. Rooms were nicely decorated but the carpet definitely needed a good shampoo. Great view from the hotel room. Will be back!

Room Tip: ask for a room with a water view. other wise you'll be looking at buildings.
See more room tips
  • Stayed April 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vortex1114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 19 April 2013
Dear valued guest,

Thank you for taking the time to post your review.

The team and I look forward to welcoming you back to SKYCITY Hotel in the near future.

Best
Admir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 3 March 2012

Upon arrival I was told by the receptionist I would be upgraded to the Harbour View Room,which I said was great,and told my room would be ready at just after 1.
The hotel itself is okay,but it is showing signs of needing a renovation,on the 3rd level I was staying on,there was a water leak by the fire extinguisher,not really good.
The room itself was good,nice big Television,although it was not hundred percent clean.
One disadvantage of having the harbour view rooms is you get all the traffic noise from the road,(they do say the room is sound proofed,but it can't be that much,as you can hear all the traffic etc).
So if I had to return to this hotel,I would request to get a room away from the street.
I was woken up by housekeeping at 9:00am,I do not know why,they attempted to get in,but I had put the latch on,so they could not get in,surely they would know I had not checked out?? Wasn't happy with this!!
Overall,if you can afford the extra cost,stay at the Skycity Grand Hotel,my stay there last year was excellent!

Room Tip: If your a light sleeper,ask for a room away from the road.
See more room tips
  • Stayed February 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 17 April 2013
Dear valued guest,

Thank you for taking your time to post your review.

Whilst we did not meet your expectations on this occasion, we hope to have an opportunity to meet if not exceed your expectations in the future.

We look forward to welcoming you back soon.

Best
Admir

admir.mullaaliu@skycity.co.nz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed 28 February 2012

We stayed here for two nights on a family trip to New Zealand. The hotel is part of a large complex with live entertainment, clean & modern rooms, polite staff and quite a lot to do. We took the kids up the sky tower and enjoyed the Auckland views. Would recommend this place.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PSuma68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 22 April 2013
Dear Valued Guest,

Thank you for taking the time to post your review on TripAdvisor.

The team and I look forward to welcoming you back to SKYCITY Hotel in the near future.

Best,
Admir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 February 2012

The rooms are very comfortable, tastefully decorated and very spacious. I nearly got lost in the bed it was so big.
Great location

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Keeley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 19 April 2013
Dear valued guest,

Thank you for taking the time to post your review.

The team and I look forward to welcoming you back to SKYCITY Hotel in the near future.

Best
Admir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SKYCITY Hotel

Property: SKYCITY Hotel
Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Auckland
#8 Romantic Hotel in Auckland
#10 Luxury Hotel in Auckland
#12 Family Hotel in Auckland
#14 Business Hotel in Auckland
Price range (per night): $195 - $472
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Official Description (provided by the hotel):
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 
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Also Known As:
SKYCITY Hotel Auckland, New Zealand

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