I will keep this short.
Room was vile. Carpet dirty, crumbs all over freezer, black specks all over bed linen, shower drain dirty and soap scum on shower basket. Holes in the wall and cracks in ceiling just left like that. Windows absolutely filthy and curtains hanging off at each end.
No mirror for hair drying or make up.
Bed uncomfortable and pillows of poor quality.
Breakfast?! A questionable looking egg salad sandwich and a yoghurt....yummy!!!!
Reception staff not overly friendly. Clearly staff take no pride in trying to make this “hotel” as good as it can be. Distinct lack of care but they’re more than happy to take your money!
I am sickened that part of my stay in NZ has been tarnished by this place. So bad that out of a four night booking, we’ve managed one night and now moving into Stamford Plaza for decent service and some cleanliness!More