We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Dont' stay here if you want a good nights sleep!” 1 of 5 bubbles
Review of Base Auckland Central Backpackers

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Base Auckland Central Backpackers
Ranked #62 of 107 Speciality Lodging in Auckland
New Plymouth, New Zealand
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Dont' stay here if you want a good nights sleep!”
1 of 5 bubbles Reviewed 2 April 2012

My daughter and I stayed here for one night on the 28th March 2012. We were attending a gig at the Powerstation. We booked a twin room with ensuite.

Positives
Excellent location, right on Queen Street. Easy access to buses. Airport bus stops right outside the hostel.
Staff were friendly and helpful
The room was small but adequate and was clean. Pleasantly surprised to find clean towels, shower gels and tea and coffee facilities.
Slight niggle: the water in the bathroom tap was hot,couldn't get any cold water.

Major Negative
We stayed on the third floor, can't remember room number but I was told that all rooms on the 3rd and 4th floor were twin rooms with ensuite. We came back to the room around 12.30am. Discovered that the room was directly over the bar/club downstairs. Absolutely horrendous racket until way past 3am. It was totally impossible to sleep. We tried ear plugs, plugging into our ipods , all to no avail. Finally at 2am we realised the noise was not going to stop. We went to the front desk where an helpful and apologetic guy suggested we move to the tenth floor. At 2.30ish we had to pack our belongings and move to the tenth floor. The room was not a twin but by that stage we would have slept on the floor. Even at the tenth floor the noise from the nightclub was still discernible but not enough to stop sleep.

The hostel should warn guests on booking that their rooms on the lower levels are subject to a very high level of noise and that sleep is impossible.
I suggest that a member of the management team sleep in one of these rooms so that they can be aware of what it is like.

Room Tip: Ask for a room on the highest floor to avoid sleep deprivation.
See more room tips
  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank veggie89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

772 reviews from our community

Traveller rating
    74
    172
    215
    146
    165
See reviews for
21
181
288
13
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bangkok, Thailand
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 bubbles Reviewed 28 March 2012

This was the very first hostel I have stayed at and now at the end of my trip i can safely say it was the worst!!! I arrived to rude receptionists and was put in a dorm with 3 men and had one sleeping in my bed!!! After telling reception about my issues of the dorm being trashed and all, they couldn't care less. Broken bottles in the shower, fights in the hallways, VERY dirty. Not good at all. If you want to stay at a hostel in Auckland, go to Freemans lodge, which is what i did. I'd never go back to Base Auckland even if you paid me!!

  • Stayed January 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
Helpful?
2 Thank jamgilbert22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Auckland hotels

Vancouver
Level Contributor
101 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 bubbles Reviewed 24 March 2012

Over a few years of travel, have seen lots of ads for different Base hostels and had never been in one. They were always more expensive than other hostels and the ads made it look quite nice. Definitely a case of false advertising.

We spent 2 nights at the Auckland city location. The stay was part of our visa package so it wasn't our choice. The staff we encountered were all helpful and friendly. Our flight was an overnighter so we got to the hostel around 7:30am. They didn't have a room for us so we stored our luggage in the storage room and tried to sleep in the TV lounge. (There are 2 TV rooms with decent couches but you can't control the TVs.)

They got our room ready by about noon. It was small but had a little fridge. We had a double without an ensuite. It was on the 10th floor so the drawback was having to use the lifts - they were very slow and sometimes I wasn't sure the doors would even open since they were kind of creaky. There were buttons missing with duct tape over the holes. The ground floor constantly smelled like smoke because the front doors are always open. This seemed to travel up the elevators too because they smelled. Also, for the size of the hostel, they were small and even 2 people with their bags left little room for others.

The bed was terribly uncomfortable - really worn, almost could feel the springs. The first morning my husband noticed a couple bites on his back but didn't think anything of it. The next morning we both woke with several bites on our sides/backs. We told reception and showed them our bites. They assured us it wasn't bedbugs but looked "more like flea bites" (!?!) and they made a note of it. Not sure what course of action they took as we checked out that day. She apologized and didn't offer any sort of anything - I was thinking they would be kind to offer to have all of our clothing washed. If we weren't checking out, I reckon we would have requested a refund for remaining nights and left.

We didn't use the kitchen because we've probably never seen a hostel kitchen that's even remotely clean. I went in to fill up our water bottles and grab a couple spoons. It was pretty typical with dishes and mess everywhere, and a packed full fridge.

At least the 2 nights were rather quiet - we could hear a busker down on Queen St the first night but didn't get woken up by other guests. The rooms got chilly because you can't open windows and the a/c ran all the time. The washrooms were clean enough, could have more shelves in the shower stalls though as there are only hooks and a tiny shelf for soap.

We got free breakfast with the stay, it was toast and museli but got something in our tummies. We got a free drink at The Globe Bar - when we went, she couldn't pour a beer as all the taps were just pouring foam or nothing. So we tried to stomach the wine and whiskey in plastic cups that we got instead of beer. This bar is tragic.

Overall, would not return to this Base and I would really not likely try out another Base-brand hostel. The main plus was the location was good and we could walk to many places.

If you are over 26 and can afford even a little more per night, you'd probably have better luck on Air B&B. We also had a decent stay at a hostel called the Yaping House in Mt Eden - not great at all, but at least we didn't wake up with bites there.

Room Tip: Ask for a high floor for a quieter room? Ask for a bug-free room
See more room tips
  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank teamBCtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 March 2012

The perfect location for Auckland, for the bus to the airport, for the buses that go around the 'loop' and for the ferries that go out to the islands and over to Coromandel. I stayed a few nights. It was a far cry from the blissful Shangri la in Thailand but I needed to claw back some of my budget. I shared a room with 3 other women who were very pleasant, two of us were from the same locality so we went out for an Italian meal and a natter. The room was tiny and stuffy but the bunk bed was surprisingly comfy and the linen clean and cosy. The people at the desk were very helpful and welcoming. All ages were welcomed.

  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bluebass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 15 March 2012

Stayed here for one night, not a great sleep. Very big, loud backpackers - which is the standard for city backpackers. If you want to party, there is a large, loud bar in the basement. Wouldn't stay here for an extended amount of time - too small and cramped - but otherwise it was fine for one stopover night in Auckland.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Andie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland hotels
0.2 km away
Econo Lodge City Central
Econo Lodge City Central
#49 of 68 in Auckland
3.0 of 5 bubbles 308 reviews
0.5 km away
Nomads Auckland Backpackers Hostel
0.5 km away
Queen Street Backpackers
Queen Street Backpackers
#49 of 107 in Auckland
3.0 of 5 bubbles 141 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
YHA Auckland City
YHA Auckland City
#20 of 107 in Auckland
3.5 of 5 bubbles 261 reviews
0.7 km away
YHA Auckland International
YHA Auckland International
#17 of 107 in Auckland
3.5 of 5 bubbles 260 reviews
1.2 km away
Haka Lodge Auckland
Haka Lodge Auckland
#3 of 107 in Auckland
4.5 of 5 bubbles 292 reviews
Show Prices
Show Prices
Show Prices

Been to Base Auckland Central Backpackers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Base Auckland Central Backpackers

Property: Base Auckland Central Backpackers
Address: 229 Queen St | Cnr Queen St. & Darby, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Airport Transportation
Hotel Style:
Ranked #62 of 107 Speciality Lodging in Auckland
Price range (per night): $29 - $103
Hotel Class:3.5 star — Base Auckland Central Backpackers 3.5*
Number of rooms: 460
Official Description (provided by the hotel):
Award-winning Base Backpacker Auckland is located in the heart of Auckland city, less than 5 minutes walk to everywhere. We have fun working here so we know you'll have fun staying in our hostel. Former ACB, Base Auckland hostel is located in the heart of the city - central to shops, cafes, museums, Sky tower and only a few minutes walk to train, bus and ferry terminals and Vector Arena. The airport bus (Airbus) stops right outside our door! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, HostelWorld and lastminute.com.au so you can book your Base Auckland Central Backpackers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Base Auckland Central Backpackers Hotel Auckland Central
Base Auckland Central Backpackers New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing