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“Classy and staff awesome”

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The Langham, Auckland
Ranked #5 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Hawkesdale, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Classy and staff awesome”
Reviewed 6 April 2012 via mobile

Had a wonderfull stay at langham staff could not have been more helpfully and professional just apleasure to stay here thankyou

Stayed March 2012
Helpful?
Thank Robyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,198 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (626)
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  • Chinese (Simplified) first
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English first
Gisborne, New Zealand
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 April 2012

We've stayed many times at the Langham and have tried a few other 5 star hotels in Auckland also, but the Langham is the one we always return to! It doesn't matter what room type you have, they are all well appointed and immaculate. The beds are the best ever! Staff are super welcoming and efficient, more so now than ever before, so I think management have had a real push on staff friendliness and efficiency, its very noticeable and makes you feel very welcome. Nothing is too much trouble for the staff. The hotel lobby and winebar area are very sumptuous with gorgeous chandeliers, and Barolo Restaurant is even more so with heavy brocade fabrics, perfect for a fine dining experience with impeccable service. Love the spa and pool area too.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel-Bunny272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arizona
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 April 2012

We stayed at this lovely hotel for 4 nights prior to our cruise. Although the hotel is older, it is elegant and has a lot of charm. The service was outstanding. Staff could not do enough for us, and often anticipated our needs before we said anything. I had a glass of wine in the lobby bar on 2 different evenings, and although I was alone then, the service was stellar. Often as a women alone the sevice suffers, but never in this hotel. Everyone was so personable and helpful, and always with a smile. We loved our stay here, and would definitely recommend it to anyone. It is not far from the Warf, and a shuttle provides continual service to and from the downtown area, although the walk to the center is not that far. Check in was easy and swift. The room was large and well-appointed, with an extremely comfortable bed--perhaps one of the best we've had in a hotel. It is definately a 5 star quality. If we have another opportunity to stay in a Langham hotel anywhere, we will do so , based on our experience at this wonderful location.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelinjudy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 April 2012

We found this hotel in a fantastic online deal and paid less than we subsequently paid at the shabby Mercure in downtown.
Bags were whisked away, check in was quick and efficient and the overall service was faultless.
The room was of a classic style with quality furnishings, very comfortable beds and pleasant ensuite. It was all spotless.
I was in heaven!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sidonia01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Island
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 April 2012

I am almost at a loss how to describe the faultless service we receive every time we stay here. I thought our last trip could not be surpassed but with the addition of a totally new dining concept provided by their '8' restaurant they certainly have. Google this on their website to fully appreciate what they do here.
From the efficient warm welcome where we were not only shown to our table but taken on a culinary journey where the freshest seafood or meat you could ever wish for is either cooked right in front of you or chilled waiting for you to enjoy.
The salad selection had even a 'green loather' happily munching on the selection.
For something hot there was goat curry, buttered chicken along with many others all superbly cooked to perfection.
Deserts were also delicious and not at all like the usual smorgasbord rubbish even some of the top hotels try to entice us with.
Attentive staff ensure your drink requirements are fully met and empty plates were quickly removed in preparation for your next trip to the kitchens.
They have other dining options to suit all tastes & budgets.

The rooms were as usual faultless and furnished with nice quality items, the club rooms I believe offer the best value overall as you have drinks & canopies from 5.30pm till 8pm making dinner in out case 'not required'.
The beds are very comfortable and road/outside noise is almost non existent thanks to the double glazing.

Finally, many of the staff have been there for years, a true reflection that this is a superb, friendly hotel that looks after both the customer and the staff.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3shepherds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham, Auckland

Property: The Langham, Auckland
Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Green Hotel in Auckland
#4 Business Hotel in Auckland
#4 Family Hotel in Auckland
#5 Romantic Hotel in Auckland
Price range (per night): $155 - $649
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Official Description (provided by the hotel):
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand

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