We stayed in the hotel over the weekend recently, Friday and Saturday nights. It was OK, but overall not great.
In our first room on the Friday night the shower didn't work (it was either extremely hot or cold). When an engineer came up to check, he said there was nothing he could do. We tried to ring down to reception about a room swap, but despite trying 4 or 5 separate times, there was no answer.
Eventually we went down and informed them of the faulty shower, they were very good about swapping us into another room straight away.
On the Saturday night, I accidentally ordered a movie as the remote button flicked to BUY, instead of NEXT (there is no option to confirm). Trying to ring reception resulted in the same situation as the previous night, 4 or 5 different attempts with no answer meant I went down to reception to physically tell them of the erroneous purchase. They were again very good about removing that from the bill straight away.
The rooms are nice, a little dated but not that much, I certainly didn't have a problem with the quality. The bed was very comfortable.
I unfortunately left a nice shirt hanging in the wardrobe, and have been told that it can't be found. The person who cleaned the room swears it wasn't there. So either the wardrobe wasn't opened during cleaning and the shirt was taken by the next guest, or it was "lost" during cleaning.
- Official Description (provided by the hotel):
- World-class luxury in the heart of the city, just minutes away from the harbour and viaduct. Please note that construction on the city rail link project is underway on Albert St. Stamford Plaza Auckland remains accessible to vehicles and pedestrians, all day, every day. Albert St remains open in both directions throughout the CRL upgrade. However it is limited to one way in each direction. ... more less
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- Also Known As:
- Stamford Plaza Auckland Hotel Auckland Central
- Stamford Plaza Hotel Auckland
- Auckland Stamford Plaza Hotel
- Stamford Plaza Auckland New Zealand