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All reviews club room atrium bar sky tower lions tour aotea square new zealand nice hotel queen street nice size rooms are spacious room service pool and gym civic theatre buffet breakfast stayed for nights city hotel easy access
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Reviewed 4 weeks ago

My wife and I stayed for 2 nights on 12/13 September to celebrate my wife's birthday. We found all the staff helpful and friendly. The hotel was most impressive. Overall we had an enjoyable stay but it was marred by the following: 1. The water pressure in the shower (room 714) was so poor the water only trickled out and it was difficult to adjust the temperature - either scalding hot or cold. My wife reported the problem to reception and was advised maintenance would fix the problem later that day. The next morning (date of departure) the shower was just the same. My wife complained to the duty manager who apologized and arranged a refund of $50 as compensation. Poor service Millenium! 2. Prior to checking in our grandson delivered a bag of birthday treats to reception and requested they be delivered to our room as a surprise. This was not done and it was only after our daughter phoned to see if we liked the "surprise" that we knew of its existence. The bar manager, Ofa, made inquiries at reception on our behalf and the bag was discovered still at reception. If our daughter had not mentioned it the bag would probably still be sitting at reception. Not good enough Millenium! On a brighter note the housemaid who serviced our room on the 13th did a great job, leaving extra towels and toiletries. Also the bar manager, Ofa, was awesome. When she learned it was my wife's birthday she went away and returned with a lovely dessert on a plate decorated with the words "Happy Birthday". Thanks Ofa, you are a real treasure and you made my wife's birthday really special.

Stayed: September 2018
Thank Sherpa816245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 4 weeks ago

Grand Millenium Hotel lives up to it's name. It's certainly grand and impressive, with friendly and accommodating staff. Breakfast was delicious, offering a wide variety of dishes. Our room was spacious, clean and comfortable. We tried their Japanese restaurant for our last dinner and our meal was simply divine. It is a short walk to Queen's street.

  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank dina_mil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

A stylish, GRAND hotel!! The staff are 5 Star and friendly, the rooms are clean, big and modern, the events crew, fast and effective, and the food- in all the places was exceptional! A beautiful big hotel and far enough away from the main street to be quieter but close enough to walk everywhere! And a great little gym and lots of places to run if you like to exercise!!

Room Tip: Up high in all directions - a great view of a beautiful city!!
  • Stayed: September 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank RobinaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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