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All reviews great location murray st mall train station washing machine and dryer central location well equipped kitchen close to shops full kitchen the heart of the city living area main shopping across the road walking distance a great place to stay good size reception staff public transport
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Reviewed 11 June 2018 via mobile

Convenient location near the city centre. Pretty average room conditions and basic. Staff helpful and friendly to make up for the lack of character. Didn’t eat meals in the hotel there are fast food and several others nearby within walking distance

Stayed: January 2018, travelled with friends
Thank HanaC313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 28 June 2018

Dear Hana C,

We appreciate you providing feedback from your recent stay here with us at Adina Barrack Plaza in Perth.

We are very happy to hear that you found our staff 'helpful and friendly' as we endeavour to provide the very best in customer service to all our guests. We are also pleased you were able to make the most of our good location here in the city and sample some of the very good local food outlets.

We hope you enjoyed your stay here with us and that you were able to make the most of everything that Perth has to offer.

We look forward to welcoming you back here with us again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

2 bedroom premier suite.
Bit tired and poor ventilation in bathroom. Over bath shower.
However great location close to trains, buses, shopping malls and short walk to Elizabeth Quay.
Reasonable pricing for location.
Washer and dryer included.
The suite had a balcony. Would stay again.

Stayed: June 2018, travelled with friends
Thank 912jaynej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 28 June 2018

Dear Jayne J,

Thank you for providing feedback from your recent stay here at Adina Barrack Plaza in Perth.

We are pleased you found our accommodation good value for money and that you appreciated the extra facilities we offer here for your laundry and outside balcony area.

Whilst we do enjoy a prime location here in Perth, we do also strive to offer the best in customer service and value for money. We are sorry to hear you found the ventilation not up to standard, please feel free to air any issues with us on your next stay and we will be happy to address them during your stay.

We do look forward to welcoming you back here with us in the future.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

Their staffs are all friendly, room is big and clean. Location is good as well! They even surprise us with chocolates and champion coz my husband birthday! Will be staying here again if I at perth! Only problem will be their shower tap water is not strong enough.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Meryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 28 June 2018

Dear Meryl M,

Thank you so much for taking the time to give us feedback on your recent stay here with us at Adina Barrack Plaza. We are so pleased you found the rooms spacious and comfortable. We are even happier you found our staff to be friendly and helpful, we pride ourselves on our excellent customer service and it is great to hear we lived up to your expectations.

Thank you for letting us know about the strength of the water pressure, we endeavour to make all our guests happy and will monitor this situation to address when looking at further improvements to our hotel facilities.

We do hope your husband enjoyed his birthday with us here in Perth and it is our pleasure to help make his day that little bit more special.

Thank you so much for choosing Adina Barrack Plaza and we very much hope to welcome you back here again with us very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018

Hotel can accommodate the request of early check-in is great but the very poor access card system made very inconvenience. Should have more advance system for the basic entry to room system. Location is okay.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 25 June 2018

Dear Jason C,

Thank you for taking the time to provide feedback from your stay here with us at Adina Barrack Plaza. We are very pleased to hear you were able to access your room early for your convenience so you can make the most of your time here in Perth to explore all that the city has to offer.

We make every effort to ensure the highest in standards of customer service and therefore we value your comments regarding the room key card system we currently operate. We shall review this further as an issue to address when updating our facilities here at Adina Barrack Plaza.

Thank you for your feedback and we hope to welcome you back here with us again in the near future.

Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

Stayed overnight to have easy access to event in City. Easy walking to Elizabeth Quay. Literally across rd from Train station. Friendly staff. Room had great amenities washer/dryer, full kitchen, bath & shower, lounge area, balcony. Access to heated pool (could have been a bit warmer but ok) sauna and gym. Overall a very enjoyable stay.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 2018Dani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 25 June 2018

Dear 2018Dani,

We are so happy to hear you had a very enjoyable stay with us here at Adina Barrack Plaza. We do pride ourselves on the highest standards of customer service and we are pleased to be able to provide you with a great stay with which to relax and enjoy the event you attended.

It is lovely to hear you were able to make use of all our facilities here, yes in winter the pool can be a little chilly in the mornings but generally heats up to a lovely temperature by early afternoon!

We thank you very much for taking the time to provide feedback from your stay as this is essential for us to maintain our excellent customer service.

We hope to be able to welcome you back to Adina Barrack Plaza very soon in the future!

Thank you.

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