We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Unhelpful and unclean”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Quality Hotel Ambassador Perth
Ranked #46 of 81 Hotels in Perth
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Unhelpful and unclean”
Reviewed 14 February 2012

overnight stay, traveling further so had two cases and a laptop. Asked for help with my luggage and was directed to a trolley. Three goes to get it in the elevator, worse than a supermarket one. Elevator wouldn't react to button 7 until pushed over and over. Air-conditioning in room was so loud.I asked for a room change, denied, response was to keep it on low to avoid the noise. Bathroom was unclean, three pubic hairs in /near basin and loo. Dinner service was poor, food cold and overpriced. Staff didn't manage a smile at any interaction. I left a feedback sheet and complaint in writing and asked for contact by management, Now nearly two weeks on and none received, Valid email and ph left. so they obviously don't care.

Room Tip: Don't bother, there are better hotels and at competitive prices
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wendy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

670 reviews from our community

Traveller rating
    64
    274
    201
    77
    54
See reviews for
67
215
82
204
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Spanish first
  • Thai first
  • Any
English first
Bognor Regis, United Kingdom
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 February 2012

It was very conveniently placed. A bus stop is just outside which takes you cheaply to the airport. The rooms are just OK but tired. There was no wifi. Check in and out were fine but we didn't use the bar or breakfast facilities as they didn't really attract us. The staff were helpful and it is a reasonable value hotel in a good location.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chirosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
119 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 27 January 2012

Check in was hassle free and was able to place a wake up call and book a taxi to the airport with no hassle.

The room was well appointed and clean, with a large flat screen television with a refigrartor and tea/coffee making facilities. The air conditioning worked well and plenty of luggage storage within the room.

However, my room was facing St Georges Terrace and I found it a little difficult to get to sleep. The bath also had lots of rust round the plug hole, which wasn't particularly attractive, but thankfully the room also had a separate shower.

I didn't get the opportunity to sample the hotel restaurant due to having to catch an early morning flight.

Overall: a basic hotel with a very small gym and sauna, road traffic may be an issue if your room faces the road, and there was no hotel wifi, but there was wired broadband available. The hotel is about a 10-15 minute walk into the main central business district. I would say the hotel is okay if staying for a few nights.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jcp744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Perth hotels

Royal Tunbridge Wells, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 January 2012

We arrived late in the evening and checked out early (5am) but the reception was always well staffed. The room was spacious and clean, although the bathroom looks dated. The breakfast was ok, included in some of the nights we stayed, not others. I wouldn't pay for it personally. Location is ok, we certainly had no problems with noise from the road or other guests. Would I stay here again? Yeah, why not.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Denz_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folkestone, United Kingdom
Level Contributor
58 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 January 2012

As other reviewers indicate this hotel is certainly in need of an up-grade, however the prices do reflect this status. The plus side is the staff who do a great job to make you welcome and as comfortable as possible. Breakfasts are self-service so take as little or as much as you want. A wide range of foods are on offer for all tastes. You would probably do better to eat a main meal at a down-town location.

Room Tip: Higher than lower!
See more room tips
  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irobertson14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Perth hotels
Pensione Hotel Perth
#10 of 81 in Perth
4.0 of 5 bubbles 1,216 reviews
East Perth
All Suites Perth
All Suites Perth
#40 of 81 in Perth
3.5 of 5 bubbles 279 reviews
Show Prices
Show Prices
Show Prices
Seasons of Perth
#59 of 81 in Perth
3.0 of 5 bubbles 349 reviews
Perth CBD
Travelodge Hotel Perth
Show Prices
Show Prices
Show Prices

Been to Quality Hotel Ambassador Perth? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Hotel Ambassador Perth

Property: Quality Hotel Ambassador Perth
Address: 196 Adelaide Tce, Perth, Western Australia 6004, Australia (Formerly Perth Ambassador Hotel)
Region: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #46 of 81 Hotels in Perth
Price range (per night): $97 - $186
Hotel Class:3.5 star — Quality Hotel Ambassador Perth 3.5*
Number of rooms: 170
Official Description (provided by the hotel):
The 3.5 Star award-winning Perth Ambassador Hotel, centrally located in the Perth CBD, offers 170 well-appointed rooms and suites. All feature free Wi-Fi internet access, flatscreen television with Foxtel (cable TV) and movies-on-demand, ensuite with separate bath and shower, air-conditioning/heating, iron and ironing board, hairdryer, mini-fridge, tea and coffee making facilities and a daily housekeeping service. Facilities include a restaurant and bar open daily for breakfast and dinner, gymnasium, sauna, 24-hour reception, tour desk, safety deposit box at reception, in-house self service laundry, dry cleaning service, plus on-site car parking at great rates. Just minutes to the vibrant array of shopping, dining, entertainment, nightlife, cultural and historical experiences that Perth City has to offer. The Swan River, WACA sporting ground, Crown Perth Casino, Perth Convention & Exhibition Centre, Kings Park and tourist attractions are close by. Short walk to the city centre or hop on the free transit bus service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Australia, Hooroo Pty Ltd, Odigeo, Expedia APAC, Wotif.com, Otel, Hotels.com and HotelQuickly so you can book your Quality Hotel Ambassador Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing