Air con was noisy and poorly maintained made for a sleepless night and room had no view!!! I paid for a much better room than I was given upon arrival. Staff not helpful. A bad experience and I will avoid at all times.More
Air con was noisy and poorly maintained made for a sleepless night and room had no view!!! I paid for a much better room than I was given upon arrival. Staff not helpful. A bad experience and I will avoid at all times.MoreShow less
Thank you for the feedback. I apologise your stay was not up the standard we strive to provide all our guests. I will personally look into the Room Discrepancy you have mentioned with the agent and make sure they are providing the correct information. I will discuss your review with our team and make sure we work hard in the areas you have mentioned to improve our service and quality.
Mantra on Hay
We enjoyed staying here...it was stylish and immaculately clean...toiletries were top class..loved the body lotion...lovely lemony fragrance...I swam in the pool and loved that pool towels were provided. Location great for hetting to the airport. Excellent choice of eateries nearby.
We had an enjoyable stay at the mantra on hay. It was a short walk to the shopping, Perth Mint and a free bus ride to kings park. The bus stop was close by to get to Fremantle and Cottesloe beach. The staff in all areas were friendly including the reception restaurant and housekeeping.
Avery positive experience overall... Great in-room facilities, good food in restaurant despite a wait at times, all staff helpful and courteous..... but annoying to be asked to pay for wifi! This was the only hotel out of 8 during our trip that did not provide free wifi... Mantra chain needs to keep up with 21st century in this respect.
We've stayed before. Good location and car parking available although $25 is a bit steep. Room good but needs a bit of updating. We stayed in 2 bedroom apt before which was better. Nice pool. Average gym equipment. Day staff lovely.
Great location, good amenities, underground parking very tight for larger vehicles and entry/exits very narrow also 1st in 1st served. Don't park next to the fence as we had people pour stuff on our windscreen from one of the rooms above. Comfy beds but air con pretty noisy in our room. Overall good value for money.