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“Disgraceful rip off”

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Novotel Perth Langley
Ranked #17 of 81 Hotels in Perth
Certificate of Excellence
Sydney, Australia
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Disgraceful rip off”
1 of 5 bubbles Reviewed 15 March 2012

$700 for a partly cleaned room? Previous guest's scrap paper, newspaper and brochure rubbish still scattered around the room. Used shampoo and soap still in the shower.!
You should all be ashamed of yourselves. Never again! The only reason this level of service exists is because of the lack of hotel rooms in Perth. Otherwise these losers would be out of business.

Stayed March 2012, travelled on business
Helpful?
3 Thank SteaknKidney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,338 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (323)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Russian first
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  • Any
English first
Singapore, null, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 12 March 2012

Average hotel, nothing great, the thin walls mentioned elsewhere are true- take note if you're a light sleeper. A$27.50/day/device (with a 1GB limit) for wireless internet access is ludicrous in 2012. If I'm paying >$300/night I expect internet access to be included. I wouldn't stay here again.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RH11223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
414 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
3 of 5 bubbles Reviewed 10 March 2012

I was rather surprise at how thin the walls were in this hotel as I seemed to live with every movement (!) from the next door room (and this was not the room with the interconnecting door to my room). Walking along the corridors its clear that sound proofing is a bit of a problem here.

Check in was a little slow and my Priority Club pre-booking needed to be rewritten as my personal details seemed to have become merged with someone else's. Not impressed. I was not given information about breakfast or facilties.

The bedrooms are spacious, bathrooms quite compact. The hotel is on the basic side with no frills. The breakfast service is minimal and presentation overall poor. The breakfast room is a box with no real view. There is no view other than the lobby in the bar. The room food service is good and food quality ok.

Contrary to Novotel general advertising the "gym/spa" facilities are basic and there is no swimming pool. Given the price point of this hotel I get the impression a better deal can be had elsewhere in town (with better gym and pool and restaurant choices).

The concierge boys were good.

Take you earplugs!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TechnoProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Perth Langley

Property: Novotel Perth Langley
Address: 221 Adelaide Tce, Perth, Western Australia 6000, Australia
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Perth
#10 Family Hotel in Perth
#11 Business Hotel in Perth
#12 Romantic Hotel in Perth
#16 Luxury Hotel in Perth
Price range (per night): $127 - $253
Hotel Class:4 star — Novotel Perth Langley 4*
Number of rooms: 256
Official Description (provided by the hotel):
Novotel Perth Langley is located in the Perth city centre, within easy walking distance of shopping malls, cinemas, sporting grounds and tourist attractions. There are 256 well appointed rooms, offering views of the city and Swan River. The hotel features award winning Senses Restaurant & Wine Bar, and Fenian's traditional Irish pub, sauna, spa and gymnasium facilities. ... more   less 
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Also Known As:
Novotel Perth Langley Hotel Perth
Accor Perth Langley
Perth Novotel

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