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Reviews (1,351)
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All reviewsetihad stadiumrecommend peppersgreat locationtram stopvalet parkingfree tram zonegreat place to staycoffee machinepillow menuexcellent staysouthern cross stationeasy accessgreat roomshort walkroom was spaciousbusiness trippublic transport
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Reviewed 5 April 2018

I have stayed at Peppers Docklands on a number of occasions and never had any complaints. It has become my go-to place to stay when in Melbourne. I can highly recommend is a high quality place to stay and excellent value for money.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Janet E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

I have stayed here frequently over the past several months and would continue to however I have had enough! The food is appalling! The service is not much better and clearly there are cost reductions in place. They no longer provide free bottled water. The menu is very limited and I just tried to order the hand cut chips at exactly 10pm to be informed that they are not available after 10pm even though they are listed on the menu under the heading of 'all day dining'. And to top it all off there is no luggage rack in our room and none to be found in the hotel. Seriously? We were told the luggage is incorporated into the wardrobe however a suitcase does not fit! I am absolutely going to find another hotel for my midweek stays. I just cannot handle the aggravation any longer. Not good enough for a Peppers branded hotel.

Room Tip: Don't stay here
Stayed: April 2018, travelled as a couple
Thank LindaH274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate S, General Manager at Peppers Docklands, responded to this reviewResponded 10 April 2018

Hi Linda,

I am so sorry to hear about your recent experience. I would very much like to discuss this further with you at your convenience, I can be contacted on kate.stenning@peppers.com.au.

Warm regards
Kate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

The service we received was impeccable and the room was absolutely stunning and well equipped with everything we needed to make our stay comfortable and enjoyable. Peppers Docklands is situated in the perfect location.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank julesmckie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

The room is nice and clean but the service is average. I forgot to bring my slips. When I request one in room slips from the hotel, they just simply said no and without providing any assistance. It was disappointing.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Anneduan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

My stay was very pleasant, enviroment great, water views very relaxing and the location was very good with transport outside our door so easy to get around Melbourne , room very clean and very helpful staff.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lynette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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