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“Generally great”
Review of The Langham

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The Langham
Ranked #4 of 159 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Hobart, Australia
Level Contributor
94 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Generally great”
Reviewed 19 September 2011

Stayed here two nights.
Room was very comfortable with everything working and clean.

Had room service on the first night and it was quite nice and quick. The $5 charge is a little expensive. Room service did not answer the phone on the 2nd night - reception said they would call back. They did not call after 5 mins so I had to ring again. I needed to be somewhere so rang for them to remove the table. As I had to leave I rang a second time to be told that someone was on the way up. In the end I had to leave.

The very disappointing part of my stay was the room was not serviced when I returned after a long day at 4.30pm. I had a look to see if the trolleys were still on the floor and a staff member arranged for it to be cleaned. So I had to go back out again - getting cold and windy by this time. I was looking forward to a shower and rest before going out.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Hobartgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidLM_LanghamMelb, Guest Relations Manager at The Langham, responded to this review, 21 September 2011
Thank you for your review. We’re pleased you liked the rooms and that the room service meal met with your approval. We have also received your feedback directly. I apologise for the delays in servicing, which we will take up with the departments concerned. We trust you will have the opportunity to return again soon.
David Landis-Morse
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Thornton, Australia
Level Contributor
81 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 September 2011

Stayed here two nights in September for my birthday, had a Classic King Room. Very nice, bed very comfortable & room nice & quiet. Lovely touches like turning down bed at night, & placing slippers by bed. with complimentary water bottles. Room a nice size for a hotel room. Staff all very friendly & helpful from check in onwards.

Had a drink in the Aria Bar which had a singer, nice touch. Ate at Melbas Brasserie, buffet, all you could want to eat. Well presented & not crowded.

Location perfect so close to everything, enjoyed our stay there.

Room Tip: River View room would be nice.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Lulu09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 September 2011

Luxurious from the moment you step through the door, meals excellent. Very comfortable room, classy extras. Great location on southbank.

  • Stayed August 2011, travelled on business
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    • Location
    • Rooms
    • Service
Helpful?
Thank Kreachee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2011

The Langham was so good when we stayed there in 2009 that we just had to go back when we went to Melbourne for a four night trip. It was a great choice! The trip was to celebrate our 20th wedding anniversary and we were upgraded to a River View room. The hotel also sent a cake to our room to wish us happy anniversary, nice!

Breakfast was included in our rates, the buffet is excellent.

I arrived on an early morning flight from L.A. and was met by a friend who lives in Victoria, with my husband flying in from Perth later that afternoon. My friend was so impressed by The
Langham that she booked to stay there later in the year - I know she will enjoy the lovely ambience, super friendly service and all the beautiful pinkness of the toiletries!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank spiny84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dalby
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2011

What a truly wonderful experience. The overall appearance of the hotel with its amazing entrance and the genuine service and friendliness by all staff is to be aspired too. The little touches each and every night was such a pleasant experience. I recommend this destination highly if you want an enjopyable stay next time you are visiting Melbourne.

Room Tip: The king room is just so spacious and is all that every traveller needs, especially the bath.
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank nevin60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham

Property: The Langham
Address: 1 Southgate Ave, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Melbourne
#2 Spa Hotel in Melbourne
#2 Family Hotel in Melbourne
#4 Luxury Hotel in Melbourne
#4 Green Hotel in Melbourne
#5 Business Hotel in Melbourne
Price range (per night): $217 - $490
Hotel Class:5 star — The Langham 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne
The Langham Melbourne, Victoria

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