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Got2try
Sydney, Australia

Sufficient

4.0 of 5 bubblesReviewed 17 Mar 2024via mobile
Wow, what an amazing property. Brooke on the front desk was superb. Studio apartment well equipped and cleaned. My only gripe was that we were staying for 3 nights with no housekeeping. No top up of amenities if you need them. Same set up as Sebel Flinders Lane, but the Sebel Noose is the BEST out of the Sebel's so far. So when we arrived our studio was ready. Great room and layout, but only one bath towel and no remote control for the bedroom. Argh must be the same remote for the TV in the lounge room. Nah, but that didn't bother us. Try to work out how to call reception was tricky! The quickest option was to call on my mobile or go down and see them. Was told by Arthur that fresh towels haven't arrived as yet. So I assumed they would be placed in our room during the afternoon, wrong, and needed to go to reception. During our stay, they had a fun run of some sort. No notifications and no one knew how to get over to the city side. We had a fire test on the morning we were leaving over their PA system, and again, no notifications . Something I think should've been better planned. This property is a lovely, clean, maintained establishment, close to free trams and ferry service, which I 'm not sure where it goes! Maybe next time. If staying for 1 or 2 nights, it's a great place.
Date of stay: March 2024
Trip type: Travelled as a couple
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Reviewed 22 February 2024

Reception is a little awkward and not suited to handle an influx of check-in's. Rooms were clean and tidy. Bathrooms are spacious. Bedroom is spacious. No safe. The apartment hotel is very close and easy walk to the wharf at Melbourne Docklands. Trams are just 400m away.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank globalgazr1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 December 2023 via mobile

We stayed at the Sebel Docklands just before Christmas.
It’s in a great location overlooking the old docks and close to the ‘District’ area while still within the free tram zone.

The rooms were of Apartment design with a kitchen/living area and a separate bedroom.
We were a little disappointed by the size of the apartment especially as we booked one of the “larger” options. The bedroom was tiny and the balcony could just about fit 2 chairs. It also had loose tiles that made it feel unsafe.
The bathroom was of a good size, but none of the rooms had a bath (we asked).
The room was equipped with 2 Tvs, bathroom toiletries, hairdryer, a Microwave, an oven, a hob, a full size F/F, a washer/dryer. Kettle (no coffee machine) tea/coffee making facilities, queen bed, robes sofa. We had scuff marks on the walks which was also disappointing.

The site is made up of the apartments and 2 residence towers. There is a largish lap pool, a spa, sauna and well equipped Gym. Strangely to enter this area you either had to use a separate lift or go to the ground floor go outside and then enter via a seperate door. To get towels you had to go to reception, which meant you had to then go outside to use the pool. Very weird.
The site also had a library, plus bookable areas such as a cinema room, a seperate indoor kitchen and dining area and a meeting room. (Presumably for the residents who live/stay longer )
On the roof (key from reception and again outside to access) there was a tennis court, barbecue areas and garden beds. We we’re disappointed by the layout as there wasn’t anywhere to relax and enjoy the sunshine. (No daybeds or loungers) in fact the whole site was of an industrial feel with concrete seating in the pool spa area, uncomfortable seating on the roof, and even the library. Some proper seating, cushions and even throws would make a wonderful improvement.

The overall hotel layout was very strange, the lobby with its floor to roof arrrangement needed cleaning on the upper levels. The day to day cleaners would need a cherrypicker to get there.

Overall the staff were very nice and helpful. We asked and got a late checkout. There was daily room service (not on Sundays or Public Holidays) any issues we had were dealt with quickly.

There is a cafe attached which served great food. Nearby shops and an easy walk to the District shopping area. Plus wonderful massage place next door.

Would we stay again? Possibly.
The balcony and the roof would be the reason we wouldn’t.

Room tip: Parking is $40 a day
Date of stay: December 2023
Trip type: Travelled as a couple
Thank jonl9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 December 2023

The transfer is relatively short from the airport at around 20 minutes. The hotel is a well designed nice hotel in the docklands area. Tram station is a short walk and easy to get around. We had the bed & breakfast option booked through Travel Bag. We stayed in room 112. The apartment was a 1 bedroom apartment with a road view. Nice bedroom room with double bed. Plenty of wardrobe space with hair dryer. Nice size living area with good size t.v. and sitting area. Shower room with big shower, basin and w.c. Washing machine in cupboard. All the amenities you require in kitchen including coffee making facilities, cooker, microwave and a big fridge. The breakfast at the Capri restaurant has a good menu and the food is really good. The service is very good and staff are very helpful. All the staff at the hotel can't do enough to make you happy. There indoor pool is very clean and the jacuzzi and sauna is very nice. We have travelled a lot and this hotel is very good and we would recommend.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank John B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2023

Checkin was swift. We received the suite as we arrived early. Alison and Mai at Reception are certainly 2 to mention as they happened to always be at our beck & call whenever we needed something. THX

Room tip: Explanation needed of the workings of the appliances etc.
Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank claudiafR5516XN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2023

Overall, exceeded expectations.

I booked a two bedroom apartment four two adult couples.

Check in was quick and easy, the apartment was modern, spacious and well appointed. Air con was available in each room and we had a balcony with some views of the water (we had only booked the base 2br apartment without view). The only improvement that could be made to the apartment would be a larger bathroom and most four star hotels provide a proper pod coffee maker instead of the instant stuff provided by the Sebel.

The public areas were beautiful. The indoor pool, spa and sauna were great and the gym was definitely one of the better equipped ones I have used at a hotel - including a good variety of free weights, machines and a proper bench and barbell. I also really enjoyed the 'library' which was a large living area above the gym. It was beautifully decorated, always quiet and a great place to work from.

The biggest let down for me at the Sebel - the wifi. It was really REALLY bad. Even just opening emails and such was quite the ordeal. Forget streaming netflix or such. For most basic browsing I had to hotspot to my phone.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Bebej1976
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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