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Traveller rating
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All reviews victoria market great location reception area free zone business hotel bed was comfortable stayed here for nights pleasant stay staff were friendly and helpful kitchenette tram cbd
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Reviewed 9 September 2016

This is a great hotel in a very convenient location in Melbourne city. Just 3 minutes to Swanston Street trams. The hotel rooms are comfortable though not large but with big windows this gives impression of space and plenty of light. Bathroom is good size. Kitchenette is a bonus with cooking facilities and microwave though there are lots of food outlets close by. The hotel has a lounge area where breakfast is served.

Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank Carolynb1049
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this reviewResponded 10 September 2016

Dear Carolynb1049,

Thanks for your fantastic 5-star review. We do try to tick all the boxes of great location, great service and a wholesome breakfast! See you again soon.

Regards,
Akshay Deosthali
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2016

Clean, comfortable, modern rooms, a little small, but in a city like Melbourne you don't spend much time in your room. Staff very friendly and helpful. Loved that it is right across from the Queen Victoria Markets and on the edge of the free tram zone. Small kitchen is a bonus when staying for several nights, as I was. Most impressed with the small but well-appointed bathroom and excellent walk-in shower. Will stay again on my regular trips to Melbourne.

Room tip: Top floor would be best as there was a little noise from the room above when they walked round.
Date of stay: September 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank Delphilavender
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this reviewResponded 10 September 2016

Dear Delphilavender,

Thanks so much for your view. I will be sure to share your feedback with our team. We look forward to welcoming you on all your future Melbourne trips!

Regards,
Akshay Deosthali
General Manager

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Reviewed 5 September 2016

Very centrally located right near the Victoria markets.The trams run right down the end of the street so very easy to get around.Rooms sre nice and clean and very comfortable. Our room had a kitchenette, so we could either eat out or prepair our own meals. We booked this hotel as a mystery hotel on Scoopon.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank GAGASydney
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this reviewResponded 10 September 2016

Dear GAGASydney,

Thanks so much for your review. The free trams at our doorstep are a definite winner with all our guests. Appreciate your feedback about our rooms and kitchenettes and do hope to see you back soon.

Regards,
Akshay Deosthali
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2016

My husband and I went to this lovely hotel for my birthday weekend. We bought it as a deal on living social.
What a delightful surprise. We checked in smoothly with the great help of two amazing men on reception, Sandy from Mauritius and Jo from Fiji. They were there throughout our stay and made us feel welcome and gave us all the information that we needed and went the extra mile to book our shuttle bus service to us. Thank you guys, greatly appreciated. The breakfast was included and was just lovely. Want to say a big thank you to both Tarun the cook who came out to see that we were happy with the good and Sevi the concierge on duty in the restaurant who was so polite and helpful and made our stay. Not often do you get such an amazing team of people helping you out in various areas. Thank you Mercure, please let your amazing team know how we loved their care and attention. Great workers, can't wait to return.

Room tip: We were on the 9th floor, quiet and close to the restaurant and business area
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank doglover002
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this reviewResponded 10 September 2016

Dear doglover002,

Thank you so much for your review. I have shared your feedback with all the staff you have mentioned. They were thrilled that you enjoyed your stay with us. Do look forward to meeting you in person next stay.

Regards,
Akshay Deosthali
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2016 via mobile

Small but clean and comfortable rooms. Great location, just across the road from the Vic markets. Free tram into the city centre but also walkable to Burke street mall and Melbourne central. We walked to Lyon street one night for amazing Italian food. But the best found was found at the night markets, only available at the queen Vic markets Wednesday nights in winter. There are also summer night markets but I am not sure when they are. Loved the staff at the hotel who couldn't do enough for us and were more than happy to store our bags on the last day. Excellent price too. We will definitely return.

Date of stay: August 2016
Trip type: Travelled as a couple
Thank HallsGapCrew
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this reviewResponded 10 September 2016

Dear HallsGapCrew,

Thanks so much for your review. We certainly are spoiled by all the events in the markets , great food and atmosphere all year round!

Regards,
Akshay Deosthali
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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