We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not good value for money”

Afternoon Tea at The Hotel Windsor
Ranked #53 of 8,224 Restaurants in Melbourne
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Neighbourhood: Central Business District
Description: Come partake in Melbourne's longest-running Afternoon Tea, with Champagne, silver stands of sandwiches, scones, canapes and beautiful desserts, and specialty tea - a ritual since 1883. Afternoon Tea is set in our historic dining room, One Eleven, and celebrations - from birthdays to anniversaries, bridal showers and weddings - are welcome.
Reviewed 7 July 2016

Vanessa, our waitress was sparkly and, pleasant. The setting was very elegant. For the price we paid there was insufficient food and we had to request extras of both food and drinks. Needed to remind them on 2-3 times that we had requested/ordered gluten free. A lovely afternoon with my sisters, but definitely not worth $210.00. Wouldn't do it again and wouldn't recommended to others.

Date of visit: July 2016
    • Value
    • Service
    • Food
Thank Rebecca C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annette M, Manager at Afternoon Tea at The Hotel Windsor, responded to this reviewResponded 11 July 2016

Dear Rebecca

Thank you for your review and I was delighted to read you had a lovely afternoon here with your sisters. I am sorry that you felt the afternoon tea was not good value. We are always delighted to offer more food if requested and I understand from your review that this was supplied but I apologise for the fact that you had to remind us about your dietary request of gluten free. Thank you for bringing this to our attention and we shall certainly review our procedures.

Best wishes and kind regards

Annette Maidment
Food & Beverage Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (1,442)
Traveller rating
Traveller type
Time of year
Language
  • More languages

754 - 758 of 1,517 reviews

Reviewed 7 July 2016

We visited the Windsor today for High Tea as a family gift and enjoyed every aspect - food, decor, staff, service - all excellent. Looking forward to returning some time in the future.

Date of visit: July 2016
    • Value
    • Service
    • Food
Thank Keith C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annette M, Manager at Afternoon Tea at The Hotel Windsor, responded to this reviewResponded 11 July 2016

Dear Keith

We strive to leave all our guests with wonderful memories of their time with us and it is always rewarding when this is achieved. We do hope to have the pleasure of welcoming you back again soon.

With kind regards

Annette Maidment
Food & Beverage Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2016 via mobile

Birthday celebrations were the order of the day! Attention to detail with quality on show at every turn. The food was exceptional and fresh. Everything was delicious. The food buffet is totally daunting after going through the tiered stand of goodies. I loved the way more sandwiches were offered as they are always my favourite at a high tea. This by far was the best. Thanks for my son and girlfriend for a wonderful experience.

Date of visit: July 2016
Thank Megan R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annette M, Manager at Afternoon Tea at The Hotel Windsor, responded to this reviewResponded 7 July 2016

Thank you so much for your feedback and thanks to your son and girfriend for bringing you to The Windsor for a birthday celebration. What a wonderful treat! We are thrilled you had a wonderful time with us and we hope to see you again for more birthdays.

With thanks and best wishes

Annette Maidment
Food & Beverage Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2016

This is the 3rd time we have been for High Tea at the Windsor, the staff were fantastic, sitting there with silver service & great food. It takes you back to the 1800,s On the 3 tiered plate server which was brought to the table, were beautiful pastries, the sandwiches were fresh, the scones were yummy.The Desert bar had something for everyone, chocolate Dome cake, hot apricot pie, crepes, waffles & a Chocolate fountain with a variety of fresh fruits & marshmellows & many more cakes to choose from. The waitress also comes around replenishing the tea & coffee cups. So if you did not have a great afternoon tea, you did not explore the desert bar.

Date of visit: July 2016
    • Value
    • Service
    • Food
1  Thank Gary C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annette M, Manager at Afternoon Tea at The Hotel Windsor, responded to this reviewResponded 6 July 2016

Dear Gary

Thank you so much for your very descriptive review and we do appreciate the time given to letting others know about your afternoon tea experience. It is always rewarding to read that our guests had such a great time and we hope to have the opportunity of welcoming you back for a 4th time!

With thanks and kind regards

Annette Maidment
Food & Beverage Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2016

I've had it on my wish list for a long time and finally 2 friends & I did it as a celebration of our 60th birthdays. I wasn't disappointed! Everything was delightful - the decor, the waiter, the food, the tea, the bubbly. I loved the savory offerings but sweet ones were lovely too. We went on a weekend so had the dessert buffet as well.Too many things to choose! Those vanilla slices were divine! We were thrilled when our waiter brought us each a little cake with a candle in it & a happy birthday message written in chocolate on the plate - a lovely touch! Now I need another excuse to go again one day!

Date of visit: June 2016
Thank On_the_Road_Again150
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annette M, Manager at Afternoon Tea at The Hotel Windsor, responded to this reviewResponded 4 July 2016

Thank you for taking the time to review your experience at The Windsor afternoon tea and we are thrilled that you visited us "At Last"! We are delighted that you all enjoyed the afternoon especially as it was such a special day celebrating the 60th birthdays.

We hope you find another excuse to visit us again so that we can welcome you back soon!

With thanks and kind regards

Annette Maidment
Food & Beverage Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Afternoon Tea at The Hotel Windsor also viewed

Melbourne, Victoria
 
Melbourne, Victoria
 

Been to Afternoon Tea at The Hotel Windsor? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Australia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.