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“Enjoyed Clarion Suites Gateway! Grace and Ron, Scotland UK”

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Clarion Suites Gateway
Ranked #31 of 159 Hotels in Melbourne
Certificate of Excellence
Turriff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Enjoyed Clarion Suites Gateway! Grace and Ron, Scotland UK”
Reviewed 18 March 2012

The Clarion is in an excellent location for exploring Melbourne. There are fantastic views from front facing rooms of the city and the river. Staff were very helpful, friendly and courteous. Room was spotless and comfortable with handy tea making facilities etc. We thought the washing/drying room was such a practical addition, especially for travellers coming from as far afield as Scotland! Next time we visit Oz we'll pack less and take home more! Hotel Manager took seriously a suggestion on my feedback form and I have had really pleasant contact with hotel personnel since! I would certainly stay at the Clarion again if back in Melbourne.

Room Tip: Higher floors and front facing rooms with a river view are worth asking for!
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank Grace S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Public Relations Manager at Clarion Suites Gateway, responded to this review, 19 March 2012
Dear Grace,
Thank you for taking the time to write a review regarding your recent stay at the Clarion Suites Gateway! We really appreciate your positive comments about our location, room, and staff. We look forward to welcoming you back to Melbourne with a lighter luggage!

Kind regards,
Kyan May - Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rolling Hills Estates, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 March 2012

I recently visited from the US with my wife and 2 small children...We thoroughly enjoyed our time at Clarion Suites Gateway...the staff was always friendly and helpful. The room (1 bedroom suite) had an incredible river view, and was very clean and modern. We especially appreciated having the washer/dryer in the unit...when we got home after 2 weeks in Australia, we had bags of clean clothes. Instead of buying the detergent at the front desk for $2/load, we walked to the grocery store and bought a box for $4. The location is excellent...easy to catch public transit and very near the activities. The pool was also great. I can't speak highly enough about our stay, and I would not hesitate to return. The only suggestion that I have for them is to upgrade wireless internet to include the rooms and not just the lobby.

Room Tip: Get one with a washer/dryer if you have kids.
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  • Stayed February 2012, travelled with family
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Helpful?
Thank ClayKaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Public Relations Manager at Clarion Suites Gateway, responded to this review, 16 March 2012
Dear ClayKaz,

The team at Clarions Suites Gateway are delighted to hear that you enjoyed your recent stay with us. As a measure of improvement we hope to be rolling-out a wi-fi solution this year and we look forward to seeing you return in the future.

Kind regards,
Kelly Matthews - Executive Office
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Medina, Ohio
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 March 2012

The Clarion was the first hotel we checked into on our first trip to Australia. Check in was easy. Staff VERY nice and helpful. We had a very nice room overlooking the Yarra River. This hotel rooms very clean. Nice pool, nice breakfast included in our four day stay. Internet available at the hotel too. It was a very good location to get around Melbourne! No need for a car here! You are in walking distance of the free trams and other transportation. Across the street is the Melbourne Aquarium, Crown Casino and many places to eat on Southbank. Walking up to Federation Square is a few blocks away and alot of shopping. The information center is there too and they are so helpful with anything you need to know about Melbourne. Suggest you take a bus ride to St. Kilda's, just a little out of Melbourne. Beautifull town with gorgeous beach, beachside resturants, shopping. The Clarion is a nice hotel with very friendly and helpful staff. Hope to return sometime...

Room Tip: We had a nice view of the river but would of loved a balcony as some rooms have, we love to sit out...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Eileen263W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Public Relations Manager at Clarion Suites Gateway, responded to this review, 14 March 2012
Dear Eileen,
It is pleasing to receive positive feedback and we are glad you enjoyed the location and our hospitality, may we have the pleasure of welcoming you back to Clarion Suites Gateway when you next visit Melbourne.

Kind regards,
Kelly Matthews - Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paringa
1 review
Reviewed 12 March 2012

I recently visited melbourne & stayed at the Clarion. It is a regular stay for us as we find it friendly, clean & reliable as well as convenient to Southbank & the City, Docklands & transport hubs.

Depending on timing of our visits, prices can be very reasonable too.

Room Tip: Stay away from anything ending in 81 as that is next to the lifts. Best rooms are with views over t...
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  • Stayed February 2012, travelled on business
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Helpful?
Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Public Relations Manager at Clarion Suites Gateway, responded to this review, 13 March 2012
Dear Gary,
It has been a great pleasure for us to host you during your last stay in Melbourne. We’d like to thank you for your continued patronage and are happy to hear positive feedback from your stay. We look forward to welcoming you back to Clarion Suites Gateway in the future.

Kind regards,
Kyan May - Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosford, New South Wales, Australia
Level Contributor
6 reviews
4 hotel reviews
Reviewed 6 March 2012

Second time at the clarion gateway. Excellent location, great staff especially the restaurant great rooms and quiet - being so close to the river and railway you would never know they were there. Planning the next trip and bringing a couple of friends. Can Highly recommend.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Public Relations Manager at Clarion Suites Gateway, responded to this review, 7 March 2012
Dear John,
The team at Clarions Suites Gateway are delighted to hear that you enjoyed your recent stay with us. Indeed, our bedroom is double glazed to ensure guest has a comfortable sleep. We’d like to thank you for your patronage and we hope to welcome you back for another stay very soon!

Kind regards,
Kyan May - Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Suites Gateway

Property: Clarion Suites Gateway
Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#30 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
Price range (per night): $138 - $321
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Official Description (provided by the hotel):
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Clarion Suites Gateway Melbourne, Victoria

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