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Reviews (8,171)
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Traveller rating
3,165
3,661
957
254
134
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All reviews great location travel lodge eureka tower south bank arts centre yarra river room was clean flinders street station walking distance restaurants and bars good size would stay again minute walk public transport easy access free wifi a great place to stay
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Reviewed 24 June 2019

Fantastic cheap hotel right in the centre of Melbourne. Staff were fantastic and the rooms are very clean. Ideal place to stay if traveling for business. Few minutes walk to restaurants and crown precinct.

Date of stay: June 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank NorthStar33161381332
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this reviewResponded 3 July 2023

Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2019

This place is just a genuine, comfortable hotel with very helpful and friendly staff. I love that it is a short walk to the SkyBus drop off/pick up (great for getting to and from the airport) and super close to the Arts Centre and NGV. A wonderful, cultural district. There were great breakfast options and the overall feel of the hotel was welcoming and comfortable. I particularly liked the little kitchenette in the room. It really had everything we needed.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank Travel60691955206
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this reviewResponded 3 July 2023

Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2019

Second time we've stayed here. This is a well priced hotel in a great hotel and location and walking distance to the CBD or Crown Casino. Very friendly and efficient staff. Very comfy beds. Would definitely stay again.

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Kaye T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this reviewResponded 3 July 2023

Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2019

I spent 2 nights at the Travelodge for a work trip and could not fault the staff, my room or the breakfast buffet. I live in Eden, NSW and the Travelodge Southbank will always be my first choice when I have clients to visit in Melbourne.

Date of stay: June 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Fearless35020190128
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this reviewResponded 3 July 2023

Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2019

An inexpensive, convenient place to stay while visiting Melbourne. Good location for cafes and places to eat or meet friends for coffee. Was able to walk to the Theatre for the Ballet. Clean room, but had two large beds when I only required one! Also had a window, but the view was the building next door. Was disappointed with the hot food at breakfast, dry tasteless scrambled eggs and overcooked bacon.

Date of stay: June 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Meander07185602390
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this reviewResponded 3 July 2023

Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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